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December 2023 by Alexzandria Percy
Tori was so attentive!! She has really good customer service and was really helpful!! thank you so much! Keep up the good work ?
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July 2023 by Kimberly Totten
I called to make sure a particular lipstick shade was in before driving to the mall to get it…it was raining. Alexa answered the phone and was so professional and nice. When I got to the store to pick up my lipstick she had it ready and waiting on me. She deserved some recognition…Thanks Alexa!!
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August 2022 by Nina M
Terrible customer service both times I have been here. Not all Macs are like this. Smh
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May 2022 by Deborah Brunson
Collette is awesome!!! She is experienced, was able to match me quickly and give me the flawless look I wanted. I prefer more of a natural look and she hit it spot on. I do not wear makeup much and she helped me with no overselling. I’m ready for my event! Thank you Collette!
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March 2020 by Sana Syed
Amazing service from the staff, professional experience, and so kind.
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January 2020 by Chelsea Anderson
This cannot be the way MAC the Woodlands mall, or Macy’s should be represented... they deserve better associates than what I experienced today.
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March 2019 by Paige S
I only come here because I need my makeup. Sales associates are always extremely rude and apparently don't know how to smile or provide good customer service. Please make a better location with sales associates that actually care about their job.
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March 2019 by Jessica Gilbert
This is one the best brands you can get that'll actually do what it says it'll do.
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March 2019 by Jill Asen
I went to Mac a couple of months ago and I got greated which was nice but I was looking at their Christmas sets and I asked the lady who greeted me if they had this loose eyeshadow pigment and she said they don't have any so I was like oh ok ... I took my lipstick and stood in front of the counter ready to pay the other lady was right there at the register and I stood there and she didn't even ask me if I was ready as well as the lady that greeted me she was standing there with her talking and I stood for about 3 min and I saw that they did have the loose eyeshadow pigment in singles ( in other colors ) and the lady could've at least showed me other alternatives to the one that I did want . She didn't mention anything. I left to pay and that same lady that didn't acknowledge me wasn't super rude but wasn't nice either. I left with bad experience and one lipstick
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December 2018 by Olga Zub
Terrible customer service!!! I went to this store location around 3 weeks ago to pick up some more eyebrow gel. I just stood by the cash waiting for anyone to notice me (which they did from the beginning) and just pass me the color that I needed. The girl working there made me feel unwelcome by saying to her coworker ‘wait I'll check what she wants' after me standing there for 10 min just willing to pay and get out. Easy sale.
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November 2018 by Ampi Nhotprasa
Horrible service. If that's what you're looking for on a beautiful Saturday, make sure you stop at this cosmetic counter in Macy's. Practically had to beg for service. I counted 4 salespersons, with only one assisting a client. The other three rather look at themselves in the mirror and chat with each other. When I finally got attention because I needed to purchase something, help came my way.. but even then, the salesperson was dreading the whole transaction. Sad, pathetic.. Rather shop elsewhere and pay more money.
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October 2018 by S Khoury
Had my makeup done for a Gala by Elaina! She is amazing! Showed her a few pics and we went over a few looks and came to the perfect smoky look! Will def request her in the future! She is sweet, knowledgeable and a perfectionist!
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September 2018 by Hannah Brinley
Can't even go and try on shoes so crowded also restrooms are gross and didn't have soap.
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August 2018 by Gladys GarzaTV
This is the only place where I shop for make up I love it.
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June 2018 by Juan lagos Lagos
Great for the girls