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June 2024 by Djibaou Family
Marhcelle was so helpful towards me I really appreciate it.
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May 2024 by Deidra Kaye Rector
Probably one of the most friendliest Kroger I've ever walked into!
And they have everything you could possibly need !
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May 2024 by Tyler Leach
I have zero clue how this place is still open or even exists
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April 2024 by Xavier R
Great prices
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April 2024 by Ian Castro
EVERYWHERE,EVERYWHERE WEVE BEEN LOOKING 4 SOLAR ECLIPSE GLASSES AND THEY ARE SOLD OUT, BUT NOT HERE, HERE THERE ARE FULLY IN STOCK
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January 2024 by Car-tographer
Used to be able to mute the annoying voice on the self checkout machines, but not anymore
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January 2024 by Fernando Galindo
As usual whatever is on sale at Kroger there is no stock… ?
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January 2024 by Anar Agamirzoyev
Horrible customer service. People at this location are rude and did not want to fix their own mistake.
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December 2023 by Kevin E.
So I try to avoid leaving reviews for grocery store chains since I work for one, but because I went into this location out of desperation and my experience rated my rating, I felt I must. The employee at the check out had AirPods in his ears and was bouncing a ball as people did check out. The whole store seemed dim and somewhat dreary. Almost like a liminal space. Not quite back rooms territory, but it had that vibe. Overall all, it seemed like there were maybe 3 staff members in the whole store, and one of those was doing Starbucks.
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December 2023 by Ashe Perez
Karen has absolutely abhorrent customer service.
We came in as Instacart Shoppers and unfortunately decided to check out with Karen. She asked if we had an online order after scanning our first item. We said yes and showed her our Instacart app. She immediately got annoyed and sighed dramatically. She put her head in her hands and shook her head and said we have to show her the code before she scanned items. She made a big show about our “mistake” and sighed a few more times. When we finally got the transaction voided and then showed her our phone again to scan as she instructed, we realized she had made a mistake and didn’t need to scan our app. This would not have been a big deal if she didn’t try to still make it our fault, saying we misled her. She was very rude and continued making passive aggressive comments, sighing, and also refusing to do her job as a cashier. She wouldn’t move the conveyer despite us having heavy items, so we had to drag the items to her while she lazily held her scanner in one hand. She would stop and tell us to turn the objects to have the barcode facing her, instead of doing it herself. It was like self checkout but you have a nasty individual accosting you while you’re checking out. When my partner didn’t immediately offer the barcode side to her, rather than do her job and turn it, she commented “Wow, you guys are really mixed up today.” And “Is this your guys’ first time doing this?” She was so unbelievably rude and has no sense of respect for others.
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December 2023 by Justin G
It’s the typical grocery store. This place needs more natural light though like HEB.
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October 2023 by michele delgado
Customers have the opportunity to pick up a sweet treat after each TexansKroger stores across Houston will be offering free doughnuts during the 2023 football season, the company announced in a release on Sept. 17. Customers can pick up one free doughnut the day after every Texans win.Happening all season, the promotion will be available until Feb. 12, 2024.The offer is valid for one doughnut per customer, while supplies last.
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September 2023 by G. Henson
The Kroger@Alden bridge on research is the worst with incompetent people at the self check out and register.Linda, the worst with customer service, she is resistance to change anything that is eithier a weekly deals and clipped and ring up at wrong price.Linda literally want you to just not buy the item by making you wait 10- 15min for a manager to change the price that is literally Kroger price at the particular time.This occured yesterday 08/30/23@6pm after coming home from working. I went to the 1 cashier that they Kroger had working and he had an attitude and told me " she is only 1 person". I was so frustrated with both. Manager showed 10min later after Linda called saying " customer need help at self check out" which was very confusing to me as a customer; why couldn't she do it.She then asked me for my phone because she wanted to verified I clipped the apple juice that was to be $1.49 vs $2.49. I was so upset but would not leave bc she did this to me before when register had issues with price at self check out and I did not buy my groceries then.She is lazy and need to learn her job bc the manager even said " didn't we tell you, if this occur, to give the customer the clipped price". She was so resistant and that cashier was rude. Never again will I go there, who hired these people. Is this where our society is going, hiring passive aggressive nasty, lazy and incompetent individuals.
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August 2023 by Sara Smith-Frings
Pretty good selection
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August 2023 by Ed Oviedo
Basically, self check out only.
