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March 2024 by Karli Alyce
Dawn is the sweetest person that has helped me since the start at Kay! She is the most honest and has made my experience the best! I am so happy with my ring, experience, and wouldn’t want anyone else to of helped me! When I come back, I will be asking for Dawn!
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February 2024 by P P
Store is supposed to open at 10 a.m. on Saturdays. It is 10:28 and store is still not open. Like no one time is valuable. This is ridiculous.
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February 2024 by mindy rachelle
Great customer service! Answered questions professionally and promptly.
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February 2024 by Lorraine Crown
I was looking for 4 gold chains. Needed it for a wedding in 6 days. Walked into the jewelry store across the way. Was totally ignored. Walked over to Kays and was greeted by Dawn. She showed me my options and sold me the 4 chains. She called several other locations to make sure she had all 4 at her location in time for the big day. Thank you Dawn for going over and beyond and making the day a special day for the 4 young ladies. Ask for Dawn at this location
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January 2024 by Kenny Sanchez #4996
Super nice,He took his time to show us different products and made sure we felt happy with what we got.
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January 2024 by S Drom
Everyone was very helpful
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December 2023 by Chevron Smith
Dawn was the GOAT
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December 2023 by Shane Anderson
Brett was very patient and knowledgeable. He made the experience of upgrading my wife’s rings pleasant and fun. Kay had good selection to choose from despite being the day after Black Friday. My wife is very pleased with her new set.
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September 2023 by Kennedy Robinson
Mrs. Timmi was an amazing sales person! She made our experience one of a kind! I will be returning next time! She was awesome!
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August 2023 by Kayla Luxton
Dawn has now helped us twice! We may have posed a couple issues but she handled it amazing! Couldn’t have better service here!
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August 2023 by Lisa P
The lady who inspected and cleaned my rings was very welcoming and professional. The man working at the counter made eye contact with me twice as I waited for my rings. He did not smile, say hello, or otherwise acknowledge me. That sadly tainted my overall experience.
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August 2023 by tony sum
Dawn was an absolute joy to work with! She is our go to person for all needs diamonds now!!
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August 2023 by T M
Was helped by Dawn (with the gorgeous nails ?)today; she was friendly, knowledgeable and helpful!
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June 2023 by Yolanda Williams
Excellent customer service!! I have been going to The Woodlands location since I moved to Houston in 2013. I love this location and only deal with one person, Mrs. Timmi Sloan. She is the sweetest person I know. She is very helpful and an expert in what she does. Mrs. Timmi Sloan is the epitome of the type of employee you want in your company.
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May 2023 by Lisa Gonzales
Dawn over ar the woodland mall location is absolutely wonderful. I told her what I had in mind and she found the perfect pieces. Thank you Ms. Dawn
