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April 2024 by clarissa delgado
If you go , try and get Courtney. She is the best & was super helpful ! Everyone in general was super sweet and cheerful it made buying jewelry such an enjoyable experience !
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March 2024 by Melissa Aguirre Alexander
Always a great shopping experience at JA! Knowledgeable staff and friendly service. Even better, their products are worth every hard earned dollar spent!
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February 2024 by Kami Nall
I had a bad experience at another location and called and spoke with Courtney the store manager to see if what I had experienced was standard. She heard me out apologized on behalf of the other store and asked me to come into her store so that she could make it right. I felt seen, cared for and not just a dollar sign but a valued customer. I must add that this was during the holiday time. She was crazy busy but that didn’t affect her customer service which was impeccable. I appreciate her and her staff, it starts at the top and she is an example of exactly that. Thanks Courtney!
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January 2024 by Yolanda O'Sullivan
I spend all my money here. It’s the greatest place.
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January 2024 by Stacy Lehmann
Went to JA tonight and Ms Sharon helped us! She was so friendly and helpful. She told us about the policy of return for broken chains and helped us pick out the perfect gift for my daughter’s birthday tomorrow! Thanks Ms Sharon. We will be back!
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January 2024 by mia Hernandez
Valerie was the sweetest ever and super patient , wonderful customer service !
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December 2023 by Emily Almanza
Candice is amazing!! She was so helpful and patient with us! I came in with my sister for charms, earrings and resizes and our experience went above and beyond our expectations! She is a wonderful and caring employee!
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December 2023 by Brandon 1178
Waited in line for 30 minutes! Hire more people of review your process!
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September 2023 by Lynn Hewitt
Every time I go into the James Avery store I always find something that has caught my eye. This time I found a Renaissance ring that I truly enjoyed. The employees were very helpful in measuring my fingers and making sure the ring fit.
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September 2023 by Angela Perry
Nice selection, friendly, helpful, and honest service. Quick service on jewelry turn around time as well.
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July 2023 by Deb Lankford
I love their jewelry. I order online and get my order pretty quickly.
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July 2023 by Ana O.
Overall, good service and beautiful selection of Texas made jewelry
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June 2023 by Ryan Lee
Came into this location today to look for a gift for a good friend of mine and upon entry to the store Toni was quick to offer assistance and inform me of the special things they have on display and overall her customer service was very superior I appreciate you Toni for making my visit to this location a good one!
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June 2023 by Mary Garceau
Very friendly people got what we needed they're always very friendly. There always willing to help us they stand by their produc
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April 2023 by Princess Leah Israel
I love this location , better than DeerBrook. Ladies need to be nice to Jim . I think they play giving him a hard time but its uncomfortable and not cute
