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July 2024 by jane Roller walley
Prices are high but over all shopping especially good
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July 2024 by Cameron Dunaway
Bad no walk way
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July 2024 by Anay Solache
I think this is by far the worst experience I have had at an HEB. I felt belittled. I went to self check out to not be judged that I was going to do different transactions, but idk why the machine kept saying I was not bagging the purchased item. So the person who was in that area assumed I was not scanning the items. Then later on question if I had paid for other items. In basic terms she assumed I was stealing. She had asked me “what is the last item you didn’t scan” I inform her I did scan it but it is stating I’m not bagging it. She checked and I know she felt dumb after I had showed her the item. Even after that she continue to question about the other items I paid. I let her know the receipts were on the cart and she could check everything was paid for. All she could say was she wasn’t sure since I had done different transactions. That isn’t how you question someone. I had this same issue at another HEB yet the women was wonderful and just moved me to another register. It’s sad that people sit there and assume. This was on 7/14 in the morning and it was a Hispanic lady who was working that isle I wish I would’ve got her name.
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July 2024 by Gwen Burton
HEB Six Pines Drive is an excellent grocery store with a very competent pharmacy staff.
The cashier staff in the grocery section are courteous and speedy. ❤️
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July 2024 by Norbis Salcedo
Excellent ? for shopping
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July 2024 by Jason Mosk
I was waiting 4 minutes for my turn for the checkout with a full cart of groceries. An An older lady cut in front of me, and a new checker walked up, took her cart, and started to check her out. Horrible customer service. I would not recommend HEB for any services.
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July 2024 by Christina’s Universe
I LOVE THE SUSHI THERE! But today the cucumbers were sour and nasty. I tried calling for the manager and they had already left. I just wanted my money back or another bowl. Now I have wasted about $20 on dinner I can’t eat.
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June 2024 by Hamzeh Lebedev
Staff are nice and the store had what I needed but it could use some improvement as far as cleanliness.
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May 2024 by Tom Olson
But they were out of Tuna steaks. Stock up folks.
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May 2024 by melissa guerra
Why do y'all close self check out early? All surrounding locations keep it open and don't force customers to stand in a long line at ONE REGISTER for only a few items. Most workers are rude and can't seem to get off their phones. They also need training on how to properly bag groceries. I now have a big pack of broken corn tortillas that were bagged with multiple cans, thank you for ruining my breakfast. If self check out was open, I could properly bag my own groceries and you wouldn't be reading this bad review right now!
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May 2024 by Anaska Catch
Elise the wine steward is a racist! I couldn’t not find my favorite wine and I asked Elise and she rudely responded we don’t have any stock. She rolled her eyes right when I passed her. I don’t even know this women and she seemed so bitter. My friend who is American asked her the same wine since I didn’t believe her and of course she showed her and gave it right to her hands . So what other reasons could she possible have to be so rude to a customer who just asked her a question? Please avoid this heb is you need help finding a wine she does not do her job!
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May 2024 by Rachel Gales
Not a friendly place of customers or staff.
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April 2024 by laura Camarillo
Always fresh meat and produce
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April 2024 by Roxanne Ray
Clean and well stocked
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March 2024 by Patrick T.
HEB almost never disappoints. They are consistent in quality, cleanliness, convenience and comprehensive availability of items. I'm always impressed with HEB. Today my impression of this store went beyond five stars. This is due to the care, service and support I received from an employee named Lauren. This young lady went beyond any service I have EVER received at ANY commercial establishment. HEB you are extremely fortunate to have her as an employee. Because of her, I am making this store my number one go to grocery shopping entity. Lauren, Thank you for your help and the experience today (March 24, 2024)
