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February 2024 by Wilburn H.
I came this location to have my cred cards replace. The personal ( white femal only ) refused to give me a pen and paper to write down my password, to dark lighting to see keypad. Very rude.
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October 2023 by Carlos G.
This is one of the worst banks in Houston. DO NOT DO BUSINESS WITH THEM. They constantly hold checks, unable to assist over the phone, bad customer service on the phone and unable to do anything at branches. They leave a lot of decisions to their "system". Never had many issues with one bank
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February 2023 by Gerard Smith
Went in today to make a simple cash deposit, but the teller was tied up with a single customer for more than twenty minutes. I waited patiently in the lobby as instructed along with five other credit union members. I got tired of waiting and finally left as did two of the other members.
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May 2022 by Lashay Simmons
The ladies ok in here but they dint give me account I work with Maddie
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May 2022 by Kayla Gordon
The Woodlands needs a real location or bank with a drive threw and open on Saturdays
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February 2022 by Thomas Madden
Amazingly helpful staff. Love visiting the local branch.
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May 2021 by Lineti Feletoa Tua'one
Love these ladies!! Always helpful and gives me the information I need plus more. Grateful to have them available when I need them
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February 2021 by Milca Cazares
Great service! And friendly staff.
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December 2020 by Shannon
Staff is friendly and welcoming
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July 2018 by Jacqueline L
Does not mention that fscu is inside the baker hughes building. We had ask around to find out.
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May 2018 by Denise Smith
Couldn't ask for a better place ! Thank you Jennifer Parrish for all your hard work ! As a member it means a lot!
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February 2018 by Marie G.
I received a loan from the credit union. They were very helpful throughout the application process. However, after the loan was approved and processed, they did not continue to be helpful or attentive. The loan officer stopped responding to my emails, and failed to process the interest modification he said was available after my credit score increased.
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March 2017 by Mody Khan
I am the first timer and brand new customer in my life with FSCU. Manager here is very pleasant, her co-worker is nice and my visit to them was truly a great experience. They are courteous, professional and great people to deal with.
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February 2017 by Euan Macmillan
I was not approved for a loan here. However I highly recommend these guys. They were extremely friendly and helpful at a rather stressful time.
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August 2016 by P Panousis
Absolutely "AWESOME" customer service. Handling commercial real estate and family businesses you may say that I have been dealing with banks for many years and when recieved an offer through the mail from FSCU I was skeptical using a credit union. Absolutely blew me away with what I have to say, dealing with Mr. Joshua Dorris reinvented customer service, the most outstanding customer service I've ever received. I called and spoke with Mr. Joshua Dorris, the man has made me an FSCU customer for life! I very much recommend Joshua Dorris at FSCU for all of your home, auto loans, you won't be disappointed.
