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August 2019 by king lizard
Fake fake fake
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October 2016 by Stephanie D.
I went to get 2 watch batteries replaced in The Woodlands mall kiosk. I handed the watches over and I asked how much and he said $19.95. I tried handing him a $20 to pay up front and he said I pay when I pick them up. When I came to pick both watches up he handed me a bill for $43. What he "meant" to say before but didn't was that it was $19.95 for EACH watch. He should have specified when I handed him the $20 bill up front. I should have told him to take the batteries out but I didn't have time to wait. I have been to this kiosk before for the same brand watch and he charged me way less. I tried to point this out and he would only take off a few dollars. I will not be back.
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July 2016 by Drew Moore
Worst place ever to get jewelry it almost seems fake bought a 4g pendant and a 4g chain both 10k for 433$ the chain is easily bent and feels like its out of a bubble gum machine
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June 2016 by Shawna Lynn
They will rip you off. Bought an 800 dollar ring, and it tarnished and is very poor clarity. People are quoting it at 110 dollars cause the diamond is cracked
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April 2016 by Ace L.
First time going to this ma and pa store, took my Rolex to get serviced. I spoke to the manger, Ash a well spoken and informative man. He explained to the know-hows and what was to be done to my watch and when it would be in for pick up. Ash also offered his personal cell number so I may feel more at ease to leave a high value timepiece with him. they were every fair in the pricing and have my respect for a long time to come. I will always speak highly about them whenever I'm back in town. Thanks Ash!!
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January 2016 by Chad B.
I'm going to write a review everyday for the next year. My son went to Deerbrook mall to buy a bracelet for him and girlfriend. They sold it to my son for $475.00 for two of them. I went there after he got home because I spent $3000 dollars in 2015. When I got there Albert was not there so the other gentlemen told me he would sell me the bracelet for $220 for two of them. I said well you guys just charged my son more than double and he said well we will make it up to him next time. So he drove from Kingwood to the Elegant Jewel at the Woodlands Mall where Albert was working today. He broke the bracelet and wanted to get it fixed but Albert told him it would be $120 to fix or he would sell him a new one for $149.00 the same bracelet they quoted me for $110 dollars. So I called Albert and asked him why he didn't make it right so he tells me come see me at Deerbrook and I will make it right. I thought I could trust him since I was a really good customer but he is a greedy person and I won't never buy from him again. Please they only way we can make him lose business is to quit going and buying from him. Albert is a dishonest, liar and greedy person. Thanks for reading my post I hope you don't get screwed like my son got screwed.
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September 2015 by Dmitry S.
Just a very overpriced place. They will charge you based on your appearance rather than actual cost of work. Avoid if possible!
