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April 2024 by carrie s.
I won't be going back here after my experience with an employee don't know her name. She was a middle aged Mediterranean woman. I went in a dressing room that had some clothing left in it. I didn't think anything of it other then i was in a rush to just try on a couple tops. I'm undressed when I get a rude womens voice saying I need those clothes in there. I said ok one min and she said Now ! I wasn't dressed and told her that. After I put my top back on handed her the clothes she just game me dirty look and looked me up in down then looked at the tops I was trying on that were hanging up. She acted like I was doing something wrong! I'll be shopping elsewhere!!!!
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April 2024 by Lauren S.
Jessica was extremely rude and vulgar to me when I asked for some help. She should be fired from this store if she's too stupid to do customer service.
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February 2024 by Ëdgar Benîtez
Good as usual.
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February 2024 by Paulina Molina
Love love
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February 2024 by Chester Cassel
Great retail experience. Numerous selections of apparel.
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February 2024 by Carol Trautwein
Laverne in the Women’s department is fabulous. I was really struggling to find something for an event. She was so kind and helpful.
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February 2024 by Nollan Zevallos
The service in the men's perfume department as well as the men suit section service was one of the best services we have had during the holiday season. Their selection of perfumes and their samples was great. Similar experience was of the men suits with one addition that it is not seeing in other department stores of the same caliber where they offer alterations.Great experience clean and for the time of the year it was well organized.I will shop again here.Did not take any photos, perhaps the next time I visit I will purchase another suit.
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February 2024 by K D
I would enjoy browsing in this store, however, I am profiled every time I enter the doors. A woman who works at this store grabbed a display handbag and followed me very closely around the store, posing as a customer. Not going to return as I do not enjoy being treated like a criminal.
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February 2024 by A
Vivian is a star! she works in the ladies dress section in the ground floor. She's quick, sharp and super resourceful! she helped find all the right sizes at the store and even went above and beyond trying to find them in stores all over houston and calling to reserve them for us. There was one blouse we really liked but couldnt find: she took a picture of that shirt for her reference, looked everwhere & spoke to her manager about it & got back to me a few days later to follow up. This is customer service excellence.
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February 2024 by Jason Jones
Haven't been to the mall since COVID started, so this trip to Dillard's was terrific. Found some tall men's casual shirts and some Ecco Yucatan sandals which are the most comfortable sandal I have ever worn. The staff were very helpful!
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February 2024 by Sherry Swegle
Blanca was amazing!
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February 2024 by Lilia Shelton
I would like to say that the Filipino manager made me feel very uncomfortable following me around the store as if I haven’t been there Before. Not only did she watch me receive a gift card. She was very rude to her employees. I heard her even tell one that she’s lazy and doesn’t like to work. I have lived in The Woodlands all my life and that is not how we treat our employees or guest. I am very disappointed in her behavior, and I do hope this goes to the person over her that way things can be adjusted and a pleasant atmosphere for everyone who walks in the store.
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February 2024 by God Loves you
Great selection of quality clothes. Good customer service and nice bathrooms.
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February 2024 by Tracy
I walked through the cosmetics section for 15 minutes and was completely ignored by sales staff either chatting with each other or on their phones (counted 12 personnel in the area). Ventured into the clothing section and pretty much no sales associates available. Walked out.
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February 2024 by Clinica Salud Familiar Splendora
Very organized.
