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March 2024 by Barb Purzycki
The worst. Can’t get the same person/manager, no one calls back. My daughter, who is dying of cancer, had the wrong date for auction given to her, and it was all sold. Everything she owns for her, her son, and myself. Work clothes. TVs, her whole life. Photos. Then auctioned it and charged her anyway.
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March 2024 by Willow Fagras
They sold off my unit in December of 2023 when I was one month and three weeks late on payment. I received no notification. Everything of mine and my deceased mother was in that unit. Now I only have my mother’s ashes and clothes to my name. If you have any information or insight please respond and I will reach out.
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March 2024 by Sylvia Leads
Taylor is very courteous, fast and happy. She is a joy to work with! The location is very nice, and there is plenty of parking, including a ramp. They have great quality products. This is an excellent store. Keep up the good work.
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March 2024 by Controversy Kidd
I had the best customer service experience with storage spaces in a long time by a woman named Gale. She took care of my storage unit issues by not only informing me about my space but also other spaces I can transfer to for cheaper rates. She’s awesome. She really goes above and beyond to meet your needs.
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March 2024 by Kathryn Young
Great helper today Gale. Thank you
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January 2024 by Kosal Pich
Gales has been exceptional with helping us find a storage unit. She had gone through the trouble of switching out our unit to something more convenient.Incredible deals 1st month and friendly service.
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December 2023 by JaVonna Richardson
Gale was nice and helpful. Crystal is the best customer service rep.
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November 2023 by Jason Riddle
Both elevators are broken again at this location. This is a continual issue here. There is nothing more frustrating than paying $200 a month for an ac storage and you are told to walk up three flights of stairs. Well, we can’t.We will just hold our payment on the unit until we can have appropriate access. I suggest everyone else do the same to encourage the management here to get this place in working order.
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October 2023 by Carol Johnson
Gale was very helpful in explaining the renting procedures. She showed us the 2 different sizes we were interested in and helped us decide She found a unit for us that was close to the elevator She was courteous, polite and respectful. Peyton was very helpful in installing and setting up the app. Highly recommend.
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August 2023 by Monica Zuniga
Great, clean, unit. Staff did a really good job on upkeep around the facility. Only minor thing was the door not working on one side the entire few months we rented so sometimes it got really congested with people and cars trying to use one side of the facility to get in and out of their units. Friendly staff in a really nice area. Move in was a breeze and so was move out. Would definitely use again in the future and reccomend to anyone in need. Thanks, CubeSmart!
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May 2023 by Sherri King
CUBESMART is the BEST! Everything was so easy and stress free in booking our unit during a hectic moving time. Loved the set-up and the flooring in the hallways and the music made it an overall great experience at the end of a long moving day! The property is super clean as well!
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May 2023 by Mercedes Smith
Would give this place zero stars if i could. First off we got there, and there were so many people trying to unload through one door. Turns out the other door was broken. So, we tried to go through one of the smaller doors which brings a very rude employ literally snapping at us with her fingers, and barking at us to get our attention. She then tells us so rudely we have to use the other door. We go back to the only door, and it takes forever to get your turn in to bring your stuff. Then we get to the elevator which shuts down every time you try to hold it to bring your stuff in. Which another rude employ tells us that you can’t hold the door. (Haven’t you ever heard hold the door?) My brother was stuck in the elevator for 5 mins, and the employ had the nerve to blame it on him.Long story short we will be moving our stuff out of here asap.
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May 2023 by Greg Wilson
The store manager is rude and unhelpful. No matter how many times you call there is no response. I’m fed up and will be canceling my lease agreement as soon as I can get in contact with literally anyone.
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April 2023 by Kristen Hitchner
So far, so good! Just rented. Haven't moved in yet.
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March 2023 by Gooma
Management was professional and helpful. Unit was clean and everything was new and well maintained. The lot appears to be very secure with Cameras, fences, and a code lock gate. The unit size I chose was perfect for my needs. I recommend booking the unit online, but also visiting in person to get an idea of the dimensions. I definitely recommend this place and don't regret it at all.
