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February 2024 by Maritza Diaz Kelly
Miguel was excellent friendly reliable and very professional and my furniture was handled with so much care if I could give them 1000 stars I would!!!
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December 2023 by Annika Cruz
DO NOT USE THIS MOVING COMPANY. This moving company has been a nightmare. Our movers were young men who didn't speak any English, most likely illegals. They used a non-descript truck. Red flag. Their movers forgot the free TV box and 2 wardrobe boxes we were promised which caused damages to our TV. They damage multiple belongings and have the most ridiculous claims instruction policy that if you don't follow their format, you'll be denied or just denied anyway. Most of their bad reviews on the Better Business Bureau site revolve around this. I've reached out 2X to Osmara, the head of their claims department and have been ignored. The Operations Manager, Ali, was disrespectful and unprofessional when my husband called to gain clarity of their claims process. I could literally hear her YELLING through the phone at my husband. He calmly reminded her that he was just calling to gain clarity, not get adversarial. She finally calmed down where she was able to have an adult conversation exhibiting some professionalism.
Lastly, after reporting to Ameritex that one of our movers left to help some other guy who was moving out the apartment complex we were moving into, THAT MOVER, came up to our new apartment and asked to use our restroom, peed all over the floor, peed all over the toilet seat (didn't even lift the toilet seat up) and he DIDN'T EVEN FLUSH!!!! The smell of his urine left in our toilet was SO STRONG that I had to turn on the fan. He got water all over bathroom counter and mirror and then came out laughing when making eye contact with the lead crew guy before walking out.
It took 7 hours to document in the detail and format they require in order to "properly" submit our claim. I will most likely invoice the company for my time and stress they've caused during the move and after the move.
Prose at the Pines should find a different moving company ASAP. Prior to mailing out our list of damages to Ameritex, I went to the leasing office to show them the letter being mailed and updated them on the status of our situation with Ameritex. By the reaction received, it was apparent that this moving company has been a problem with other neighboring tenants.
Ameritex's slogan, "stress free move" is unfortunately a joke.
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November 2023 by Greg Spillers
Spoke with Heather with Ameritex Movers. She helped resolve the issue I had with my move.
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August 2023 by FlyboyRog
The movers in my crew were absolutely fantastic. Highly recommend!!
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August 2023 by Pete Korchinsky
Excellent job! Professional and very careful with my belongings. Before I knew it,the move was complete. Quick, to the point, highly recommended!
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August 2023 by Chris Moore
Ameritex movers did an awesome job with our move. They showed up promptly and was ready to start. This is a company that I would truly recommend for your next move. They took the time to make sure everything was wrapped tightly and secured. They really surprised me when they covered my carpet up the stairs to make sure they tracked no dirt in the home. Great job to Ali and his team…..see you all next time….
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August 2023 by Alex
I wish I knew the names of the crew that moved me, because they were great! They were professional, handled my items with care (even the stuff that wasn't the best packed), and got me moved to my new home very quickly. Reasonably priced, and worth all of it anyway.
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August 2023 by Cris Hillin
The men that helped load the furniture to our own trailer were very professional and good wrapping everything. I would use them again.
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June 2023 by Steven Pruitt
The Ameritex crew was fantastic! They showed up on time, prepared and very professional. The move was well organized with no issues and exceeded my expectations, I highly recommend them.
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May 2023 by Anthony O
I recently had the pleasure of using Ameritex Movers for a move I had to The Woodlands. I must say I was highly impressed with the efficiency and speed of the crew sent to help me with my move! Elian, William, and Giovanni are the ABSOLUTE BEST at what they do! They worked HARD and the best part was how delicately they handle my property. I had a bunch of boxes and furniture and yet they finished the job quicker than I expected which I was extremely thankful for since it saved me money.If you're considering obtaining a moving company to help you with a move, look no further than Ameritex! Seriously. Hopefully you're able to get the same crew I did. Thanks once again to Elian, William, and Giovanni! Y'all are the best!!!
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April 2023 by Nina Noelle
The move was smooth, seamless and timely. The team, Elan, Jovani and William did an excellent job and provided exceptional customer service!
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April 2023 by Skye Hensley
Jairo crew did an amazing job taking care of everything for out move! Thanks guys
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October 2021 by Sheri H.
Movers showed up in their personal vehicle with dollies and a plan to walk all of my belongings from one building to one two buildings over. Their lead guy had an attitude to begin with. They were supposed to show up at 9, but didn't show up until 10:30am. They started moving things and immediately I noticed how careless they were and they didn't care about protecting anything or handling anything with care. They completed the move in 2 hours, but not without damaging several items. Once they were done their lead guy Alexis came and told me I owed $125. Which was odd because the apartment was paying $375 for the move. According to the form I was provided, it was $125 per hour, $75 trip fee and $50 compliance fee. For two hours of work, that's $250, plus $75, equals $325, plus $50, equals $375. So I asked how I owed $375? Alexis said the apartment is only paying $375, you owe the balance of $125 and he showed me his phone again. So I told him I need to talk to someone because the math does not add up. He called his supervisor Victor and put him on speaker, after going through the basic math with Victor, he seemed confused, said he was going to check what time I signed the movers in, which was 10:27am and then asked the current time 12:30pm. Then he says oh yeah, I guess you're right and we need to update things on our end. You don't owe anything. Thank you and have a good day. At this point, lead guy in front of me is pissed and storms out. He and his movers left their trash everywhere. At the old apt, at the new apt. I had given them bottles of water which they the the empty ones in the grass. Real unprofessional behavior and all because I refused to pay $125 I didn't owe them. Ridiculous. Also, this overcharging seems like a scam because I got an email from someone else at the company telling me that $125x2 =250 plus $75 and $50 = 500. Not today! Nice try though. Will never use again, even if it's free. I don't recommend.
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March 2021 by CJ Baker
Only movers I’ll recommend. Very quick and they made sure my stuff was taken care of.
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December 2020 by Holly W.
Absolute worst company. Please do not use them for moving! They damaged so many pieces of my furniture, I took photos of every item (some are listed below), they didn't pay the claim (they lied and said it wasn't submitted until after the claim period). They were so careless, and I asked repeatedly for them to please be more careful. They also scratched the wall and a long scratch on the floor during the move, and of course made no apologies. I have called many, many times, and each time they say there is no manager to speak with and that they will return your call. But out of several calls to them where I've left a message each time, they have never once returned it. Please for the sake of your belongings and to not have to obtain a lawyer, read the reviews from people who have experienced the same damage with no response of them, and go elsewhere!
