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November 2023 by Natasha D.
Tried to go again and they charged me for extra services. Marisa was very nice but Nicole was very rude again. I even a second time around, the owner still acts arrogant and cares about the money she is gladly stealing..
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November 2023 by Shirlessa Jack (Shae)
They are amazing lashes. I love my lashes. I would not use them for waxing anymore. I do not feel that this is a speciality for them.Price: $200
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November 2023 by Antuan Bayram
Amazing SCAM Studio. Collected 4 more people to sue them. Never pay anything on the phone. They will got your money and guess what? Of course they not gonna provide any service to you.Also Save your health and money. They totally SCAM. They called me 5 times to remove my review and they offerd $10 lol
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November 2023 by Drew Reno
Took my little sister to get her lashes done for the first time as a gift. She had her lashes done by Jaz and couldn't be happier with the result. She said the service was amazing and everyone was kind, so I'd love to recommend this place if you're looking for similar things.
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October 2023 by Lezly Chavana
This was my first time getting eyelash extensions and i was nervous at first but my stylist Pamela made sure i was comfortable and relaxed. My whole experience was amazing and she gave me exactly what i wanted.
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October 2023 by samantha olivares
First time getting lashes ever and my stylist Pamela did an amazing job figuring out what would look amazing on my eye shape!! Can’t believe i had been missing out on looking this good! Pamela made me feel at home and always made sure i wasn’t uncomfortable. Recommending to all my friends!!
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August 2023 by Lori Ball
I posted my frustrations a few months ago, but booked an appointment for today at 2:30pm at the Grand Parkway location to use the last of my credits. (Cancelled membership the date of my original review)Well, guess what. They are out of supplies AGAIN. This time out of size 10 lashes. Not sure what that means but Im guessing it is a popular length that is used often. Who is in charge of ordering?I would like to revamp the entire process with ordering and quality checks as a consultant. If someone from corporate is reading this, feel free to reach out. This is ridiculous!Oh, and turns out, they have been charging me monthly membership fees although I cancelled. Im going to need that back with the interest fees please.
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August 2023 by Rachel Wanner
Cassy is amazing. I have been going to her for over a year, and she always does amazing. She makes me feel like I am at home, and all the staff there is amazing. I highly recommend taking the chance on this place. I make the drive just for this specific location because of how friendly and well run it is.Service: Eyelash extensions
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June 2023 by Samantha Hockaday
I got my lashes done here a couple of weeks ago, and they still look great! The staff was super helpful and made the process so easy.
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June 2023 by Beverly Heaton
I never thought I’d be this high maintenance, but my lashes look SO good and my stylist, Nicole, is the very best in the business!! Amazing Lash @ Indian Springs is nothing less than a first class establishment. Plus, there’s always chocolate to be had while you wait-?
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June 2023 by Frank Johnson
I have treated my wife to all kinds of places to get her lashes done. But I never heard my wife complain about her service EVER. I paid 121.00 dollars for her lashes and eyebrows and believe me when I say I could have did a better job myselfDefinitely contacting my bank in the morning
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May 2023 by Ashley Coleman
I've been here twice so far. They stylist are fast and do a good enough job however, they don't even know what types of lashes they have and they only have cheap fake synthetic lashes. Sure they look good but the feel is not great. They offer no mink faux mink or Sable lashes. And when asked about the lash material no one seems to know. Really embarrassing for them as a lash studio IMO. So in short if you want lashes done for a special occasion they are great but if you plan on keeping up with them and getting anfill regularly I would not recommend. I will be looking for a new place who 1 knows what kinds of lashes they have and 2 offers some options. Also I don't like how they have hidden extra prices for fills. A fill should be a fill is a fill.
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May 2023 by P A
Please do not get your eyebrows laminated there. Customer service is terrible as well. They did a horrible job. I spoke with the assistant manager and she was zero help. All she kept saying was there is nothing we can do. After a few days of getting them laminated, the eyebrows were starting to get curly and very weird looking so I called the salon to let them know. It’s a $100 service and a waste of money. Not even an invite to come in to take a look to see if anything can be done or how they turned out. I wish I would have read the reviews before coming here .
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April 2023 by Jason Jacob
Beware ! Do not use this facility. My wife has been attempting to cancel her membership for now over 12 months. The Mgmt is very non responsive and will not return calls. We attempted to cancel in March of 2022. Of coarse there is no online cancellation process you must fill out a form and return to them. They claim their process and record keeping is impeccable. Unfortunately we did not keep a photo of the original form and they state no form was submitted. Oh and by the way they clearly have records we have not been back since March of 2022. Fast forward to March 27 2023 I again noticed they have been billing us for the entire time. I have left 2 messages and they will not call either me or my wife back! Finally we went in and filled out another form and dated 4/14/23 and wrote 2nd attempt to cancel. Can anyone guess what happened on April 25th. Yep our Acct was billed again for $69.99. I write all this to say please be very careful when signing up for this studios services. They seem to have a pattern of not canceling subscriptions and by the way they continue to receive the revenue and will not allow them to cancel. If anyone can find the fine print where they state a person needs to fill out a 3rd form to cancel a subscription please let me know. I guess there is some truth to 3rd times the charm…. Especially with Indian Springs not so amazing lash studioService: Eyebrow beautification
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March 2023 by Lexie Mauch
I’ve been using Amazing Lash Indian Springs for about 2 years now and they are amazing! For the two years we have been coming here, we have experienced nothing but amazing customer service and our lashes always look great when we leave! My mom and I both use Bridgette and she is absolutely amazing and our lashes both look amazing and last every time. 10/10 recommend.Service: Eyelash extensions
