Alspaugh's Ace Hardware of the Woodlands is a well-regarded local hardware store known for its friendly and helpful staff. Customers appreciate the professional service, as seen in experiences like purchasing a Schlage door lock that was price-matched with a competitor and rekeyed on-site. The paint department is also highlighted for its friendly and supportive staff, offering valuable assistance in selecting paint samples. Many shoppers have praised their overall buying experience, particularly when purchasing larger items like grills, where the store staff provided assembly, delivery, and even removal of old products. Customers feel valued and treated like family, often expressing a preference for this store over larger chains like Lowe's and Home Depot. While most reviews reflect positive experiences, some customers have noted a decline in employee engagement in recent visits, mentioning that assistance is not always offered unless requested. Despite this feedback, Alspaugh's Ace Hardware continues to be a go-to destination for project needs, with many loyal customers hoping to see a return to the high level of customer service they once enjoyed.
I purchased a Schlage door lock from this store and was able to get it rekeyed here too. They price-matched the lock with a competitor too! It was quick, the staff was professional.
September 2025
Just walked out of the store with sample paints. Didn’t catch his name but the person at the paint corner was very friendly and SUPER helpful! Really appreciate the help!
August 2025
Wow what a wonderful experience! They treat you like family and prices plus costumer service are top notch! I will never go to Lowe’s nor Home Depot after this wonderful experience! Thanks for your kindness Ace hardware and your great stuff !!!
