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August 2024 by Traveling Triceratop
I’ve never had a better experience with ups staff, very helpful and knowledgeable. Definitely not what I am used to. I really appreciate these kinds of places that the staff are extremely experienced and also the place was staffed very well which is a bonus! Will come back here next time I have shipping needs!
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August 2024 by Rosie M
They make you buy the tape.. I ship so much stuff out all the time here (not by choice but work) and sometimes need to use the tape because I need to add a printed document into the box. It’s usually the women too, the guys seem to be nicer. You would think as much as someone ships there they would let you use their tape. I bought their tape once and it was awful. And another lady was beyond rude when I arrive at 6:25 with 3 boxes, tapped and labeled, literally ready to go- she rolled her eyes at me when I arrived. All she had to do was scan it and give me tracking. I don’t understand the problem. And I always come prepared with my label. FedEx off 121 by target hands down the best, they’re much nicer and know me by now as much as I go. I wish my job changed there labels to fedex! I go there for personal shipping or if I just need printing done. There are better options in the colony than here.
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July 2024 by Lauri Johnson
This is the message I have copied and pasted this guy this morning. Told me I had no idea what I was talking about even though I had it in writing see below.
Shipped with UPS
Tracking ID: 1ZG694940312273042
Friday, July 19
6:52 AM
6:51 AM
Package arrived at a carrier facility.
Undeliverable: Incorrect address.
Called for help 9:50 today The second that he heard my voice, his attitude turned extremely rude he told me that i didn’t know what I was talking about and then I had not received any notices from Amazon or UPS telling me that my package was undeliverable.
I believe he was being prejudiced because There’s no reason to talk to me in the tone that he was talking to me unless he had some Issues with me as a person. I needed help with my delivery His job is customer service and to HELP customers He literally yelled at me and would not let me finish a Sentence he just kept raising his voice and saying can i talk. He knew he was being rude because I asked him multiple Times and he would not give it to me. If I know that I have treated people Appropriately I would have no issue giving my name
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July 2024 by LaTonya Burrows
Don is Very friendly and knows what he is doing without taking forever to do it! Thank you Don for your service…..I will return to you for my shipping needs.
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July 2024 by A. C. Cockerill
Had a great experience today getting a document notarized! The whole staff was friendly and helpful, especially Don who handled the notary public and shipping parts. Again, great job! I’ll use this store in the future.
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June 2024 by Shuo
good good good
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June 2024 by David Nuban
This is my hometown UPS center in The Colony, Texas. Swaroop and his team, Stacy and Steven took excellent care of me.
They made everything easy and convenient from picking out the right package size to getting it packed and ready to ship. I highly recommend this location.
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June 2024 by Hillary Hagen
Jaida was so nice, helpful and professional! A rare treat now days!!! Thank you for being so amazing!
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June 2024 by Linda Pham
Not all UPS are the same!
I came here for printing services on top of other services that they offer for my business down the street.
I needed some menus printed and laminated and Reddy went above and beyond. I already had the file that I wanted printed and he made the outcome was exactly how I wanted. I am happy with my end product. I will definitely be returning to this location.
Thank you for all that you did Reddy!
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June 2024 by Shalonda Cotton
I come here once a week to get my affidavits notarized and Don and the other female notary have always treated me with the utmost respect. They deserve 10 Stars each.
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June 2024 by Courtney Nelson
Stacy was awesome! Great service and I was in and out quickly over my lunch break
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June 2024 by Taran R. Grace
Great customer service by Don with shipping my laptop.
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June 2024 by Aiko
The whole team was amazing professional and courtesy. Got me in and out . Stacy and bri And Boe are phenomenal
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June 2024 by Miranda Gomez
Don provided great service.
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June 2024 by Marcus Guthrie
Great customer service! It was pouring rain and I had 3 boxes to return company equipment. However, I only had 1 shipping label. I was disappointed that I didn’t have enough labels, however, the 4-5 people working on 5/30/24 around 2:10pm were very helpful and got everything into one bigger box for me. They packed it perfectly and used the bubble wrap and shipping paper that I already had. It only cost me $21.22, but it was well worth their packing expertise and efficiency to avoid a bigger headache for myself.
