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August 2024 by Tamber Stout
Just rolled in for a tire and they were super helpful and quick. Nice guys. ?
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August 2024 by Dani Garcia
Pretty nice staff. Accurate time quote.
Pricing higher than average for a (singular) new tire.
EDIT: Wrote this review prior to receiving my keys back as it was a discount offer. Checking my new tire out, they installed the wrong kind. Had to leave my vehicle overnight instead. Thanks.
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July 2024 by Jessica Meas
I’ve come here numerous times and everyone has always been super helpful! I got my tires changed today & they were able to get it done quickly while being super accommodating!
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July 2024 by Roger Daniel
The whole team is extremely knowledgeable and puts the customer first!
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July 2024 by Austin Daniel
Been coming here the last few months for both my Toyotas. Friendly service.
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July 2024 by Omar Ramirez
I brought in a 1980 Chevy C10 to get an alignment. They did the alignment and it was good. This is not a daily driver or weekend warrior. This truck only gets used to go to car shows with less than 400 miles driven per year. I noticed a clunking in the front suspension and saw the nuts on the upper control arm are loose and some shims are sitting below that. I called NTB assuming they’d take care of it since they know how many miles were on the truck when they did the alignment and they can see that it’s got very little miles on it since the alignment. They said it’s out of the warranty period and they no longer do this type of alignment. I guess leaving parts loose is why they don’t do these old trucks anymore ??♂️ I was told to take it to one of the other NTB’s because it was a bigger shop but I don’t think I’ll be spending my money at NTB in the future.
UPDATE:
I got a call saying they wanted to correct the issue and wasted even more of my time. I dropped off my truck and got an Uber home. They call me 15 minutes later and say they can’t fix it because they don’t have specs to align my truck. They “aligned “ it before and took my money but now they can’t because their computer doesn’t have alignment specs for this 1980 truck. Their software only goes as old as 1983 and they won’t align it to my specs. The manager said none of the NTB’s in the area can do it because they don’t have any technicians that know how to do it. But they sure knew how to take my money and leave the control arm loose.
You’ve been warned.
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July 2024 by Adrienne Brown
Great service! They were quick and efficient. I will be coming back.
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July 2024 by Kristine Knoy
Always helpful
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July 2024 by Matt E
I was notified my rear tires were almost completely gone. I called NTB. They promptly placed an order for the tires I needed. Got my car in first thing in the morning next day and had me in and out within an hour. Great service experience.
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July 2024 by Michael Newbrand
My daughter's car got a flat tire, and we were pressed for time to make it to a meeting. The team there immediately jumped into action. They were super friendly, super nice, and incredibly efficient. Great job!
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July 2024 by Kathy Tarr
I had a wonderful experience. Jeremy saved me money and was so nice. I will definitely go back.
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July 2024 by Aaron Strom
Just had a dead battery and after I had my car jumped came to NTB. They got me taken care of in less than 2 hours.
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July 2024 by Patrice Walter
Car issues can be annoying, but not when you come here! I am always treated so kindly and feel like everyone is doing the absolute best job with my car. I come here for every oil change and anytime something just feels off with my car.
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July 2024 by ramy camey
Excellent customer service. Took my car in for an oil change and picked it up soon after. No complaints!!!
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July 2024 by Matt Wimberly
Great service, Edgar was very helpful!
