“I am going through a messy separation, and Anita, who I am pretty sure was the bank manager, was the most helpful person hrough this whole process while closing that account.”
9AM - 5:30PM
5101 State Hwy 121 #300, The Colony“**Review of Navy
I recently opened an account at Navy Federal Credit Union, and I couldn't be more pleased with my experience. From the moment I walked in, I was greeted by friendly staff who seemed genuinely eager to help. They took the time to explain the various services and products they offer, ensuring I understood all my options before making a decision.
The team at Navy Federal is not only knowledgeable but also incredibly patient. I had quite a few questions about setting up my accounts, and they answered each one thoroughly, making me feel valued as a member. Their dedication to customer service is apparent; it’s clear that they prioritize the needs of their clients.
Additionally, the branch itself is well-organized and welcoming, creating a great atmosphere for banking. I particularly appreciate their commitment to security and ensuring that my personal information is protected.
Overall, my experience with Navy Federal Credit Union has been outstanding, and I highly recommend them to anyone considering a new financial institution. The great staff and exceptional service make all the difference!”
““Jacob Mejia was very helpful explaining the loan process and was prompt with returning all calls. In addition he was always available even after business hours! I truly felt comfortable that Jacob had my best interest in mind.””