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January 2024 by Paulo Juca
I had a Terrible experience with Gerber Collision,Shows no care when fixing cars. Rushed to get the job done. Received the car after waiting a few months for them to get the parts and repair the car, few hours later that got the car back i notice that they did not fix the whole problem and missed some parts, bought the car back less than 24 hours after i got to show them what they missed, they said ''sorry'', waiting already a few weeks for them to finish the repair they missed, i just gave up on them and searching for a reliable place to repair my 2023 Tesla. horrible place to repair a car.
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January 2024 by Alex Limon
Someone hit my Tesla and I went to this body shop to fix it and they left it great. Although Tesla parts can be a pain to get, the moment they receive the parts the car is fixed quickly and properly. Joey was great!
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November 2023 by Mitchell Horton
Joey Ellis and the Gerber team provided professional, prompt and excellent service for my collision repair. The repair was completed within the estimated timeframe, and the car looks new. Many thanks for an awesome job, Joey and team!
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October 2023 by Dylon Long
Expert work. My car came back better than new. The tech, Aaron communicated with me every step of the way and dealt with the insurance company to ensure I was taken care of.
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September 2023 by Ben Breinholt
Had my front end repaired here after an accident. Great job on repairs and communication. John the GM took care of me to make sure I was satisfied. Tori up front is fantastic to work with and talk to and Joey my estimator got me out the door.
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September 2023 by Chioma Udunka
Gerber made the process of taking care of my Tesla an easy one. I initially was hesitant to take my Tesla to an outside collision center. But Gerber was not only Tesla certified but came highly recommended. Joey made the process easy and took me step by step during the process. Would recommended.Service: Body & Trim
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July 2023 by Mahesh
Inspected my vehicle for collision damages and haven’t responded with estimation for almost 10 days. They didn’t inform insurance/me until calling them more than twice. Not sure if others experienced this but based on their ratings chose this location for collision and its a bad experience.
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June 2023 by Lucille Li
Do not go there! They are listed as one the recommended repair shop by Amica. They are pretty quick to tell me to bring my car in for an estimate at first. After that, they didn't contact me for two weeks. I have to call them to find out what is going on. They said that there is a 7 weeks wait time before they can even begin to fix my car and it will take 30-45 days for this minor repair because they are so backed up due to being short staffed. Ridiculous! If you don't have time to fix my car, then why even waste my time in the first place!
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June 2023 by Nishant Kumar Jha
They took lots of time to service. It is been 1 month since they evaluated my car but no one contacted scheduling the service
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May 2023 by Kristan Robles
I have been to two other repair shops for my 2020 Tesla and this is the only shop that was accommodating and were able to fix my tesla! Great pricing, customer service, and a quick turn around. Don’t try and take take your tesla to other shops!
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April 2023 by Jordan Mathew
DO NOT COME HERE FOR TESLAS!!! Honestly a terrible body shop. I got into a car accident and somehow they convinced my insurance that the damages were “unrelated” to my accident. This makes no sense cause there we no damages prior to my accident. Joey and John the GM are very unprofessional and rude. Basically he’s calling me a liar. How would I have damages to my vehicle prior to an accident and still be driving it? So they are only going to fix what they think is wrong, and my vehicle will still be un drive able. Do not go to this shop to fix a Tesla, they are just trying to make money off you. They wanted me to file another claim for the “unrelated damages”. This is absolutely insane, and when I get my vehicle back it won’t even be drivable. Do not waste your time with this establishment or Joey. And NO YOU DID NOT RESOLVE MY COMPLAINT. YOU ACTUALLY DENIED MY SERVICE BECAUSE OF YOUR OWN INCOMPETENCE ON HOW TO FIX TESLA VEHICLES DO NOT SEND YOUR TESLA VEHICLE HERE. DO NOT DEAL WITH JOHN THE GM OR JOEY.
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March 2023 by Brady Self
Excellent body shop! I took my model 3 here after an accident. Gerber’s team did fantastic job. Penny was my advisor and was very informative and communicative. The team was very thorough and attention to detail was top priority. Delays are going to happen if you have a Tesla! But they are not due to Gerber’s team. Getting parts from Tesla is an exhausting process, so be prepared for that. Overall very very happy with my experience.
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December 2022 by Cliff Calta
Incompetent business. Avoid at all costs. Horrible customer service and communication. If you have a Tesla, and they refer you to this place call Tesla directly and have them fix your car.Service: Body & Trim
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October 2022 by Raul Guevara
It is incredibly that a manager get out of the office to harassment a person that do his daily walk around the shop. I am working in a close office building and I taking my walk around the area. I am a professional engineer that doesn’t look like a bad person, maybe is because I am Spanish??? Very bad business glad that I never had a business with this place
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September 2022 by Chris Smith
I NEVER leave reviews but had to this time. What started off as a bad experience turned out to be a great one. I had to take my car back, a year later, due to some faulty repairs by a technician that had since been let go. They took it in, got done properly this time, and lived up to their guarantee. Not only that but provided a rental for me so I could get around and work. Thank you for taking care of me and my car! Penny was great throughout the process!
