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February 2024 by saarthak malik
Diana was very helpful to setting up and managing our auto & home insurance needs.Keep up the great customer service !
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February 2024 by Eli Jones
Due to a move and some other things going on in life the billing for my insurance account got really messed up. I was being double billed by State Farm headquarters. They said they were reimbursing me when they weren’t. It was sort of a nightmare. I talked to an other people at Brent’s office, but it was Brooke who really saved the day. She communicated with me quickly and effectively. She really understood the first time what was going on and was empathetic and respectful about the short time that I have during the day outside of work. When she promised to get back to me, she did. She is clearly an expert at what she does, and she knows how important it is to keep customers happy a good listener. Brett should be very happy to have her.
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February 2024 by Cassandra Rodriguez
Great customer service Diana Rosales was very helpful
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February 2024 by Michelle Walsh
My husband moved our home and cars over from another agency. Brandon was very helpful, patient and knowledgable in reviewing our options on BOTH auto and home. The process was easy to understand and what Brandon presented made it easy to make the switch from Farm Bureau to State Farm.
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February 2024 by Juliana Virgen
Diana always makes sure I am taken care of with my insurance needs . Any recommendations I send her way always tell me how great she is and super helpful .
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February 2024 by Jayden Rosales
Thank you Diana Rosales for my policy. She was very kind and helpful during our call today. She made it very simple to understand what she was trying to inform me on with getting my policy. Thank you.
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February 2024 by Gio Batres
Thank you to Diana Rosales she helped me with my quotes and explained everything! I really appreciate all of your help.
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February 2024 by Sandi Pineda
Great customer service by Brent Holtz and his team! They all do an outstanding job taking care of my insurance needs every time i call. Thank you!!!
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February 2024 by Leigh Giddens
I worked with Joy. She handled my needs expediently and with so much enthusiasm. I really appreciated her patience and knowledge of what I needed. She is extremely personable and great to work with. Thanks Joy!
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February 2024 by Candy `Pinto
Diana was super helpful! She helped me with my life insurance and followed through until it was approved.Diana made my experience so easy and fast! If I can give her more than 5 stars I would! Thank you so much!
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February 2024 by Ronda Crowder
Diana Rosales was awesome in fixing my invoice after the premium showed to have gone up. She worked diligently with her team members and was able to get my a great price ! Thanks Diana !!
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February 2024 by Robin
I have been with State Farm for several years and it is always a pleasure speaking with the ladies there at the office. Today I called due to concerns with my policy and Diana Rosales was very helpful in explaining my coverages. I recommended both my mom and daughter to contact her office for a quote and Diana was again so helpful
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February 2024 by Karina A
Diana Rosales has always been so helpful when it comes to my car and home insurance. She explains everything to the T she makes sure you understand your insurance before anything.
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February 2024 by Amparo Díaz
Diana is very attentive and helpful. She is always available and answers all my question. She is definitely an asset to State Farm. Thank you for your dedication.
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February 2024 by jasmin aguilar
The customer service given by Diana definitely deserves more than 5 stars! Being my first time living on my own I had to learn about insurance fast. She answered all my questions with detail and there were no delays of any kind. She’s the best!!
