“I just left this bank and Anita and Amy were amazing. Honestly the whole staff were incredible. Some of the best service I've had in years. I get people go through tough times and that can reflect in the interaction so some of the reviews here are based on "Its an emergency can you help me now please" instead of if the person genuinely took interest in their initial issue. Literally some of the nicest ladies I've met and I travel ALOT so that's saying something.”
“I went into this Wells Fargo to get a document notarized. Johanna the bank representative who helped me was fantastic. Friendly, kind, compassionate, helpful, and funny. I would highly recommend banking here and asking for Johanna to get your banking needs handled by this young professional.Thank you, Johanna and Wells Fargo for a great experience on a busy Saturday morning.Pro tip for you Wells Fargo customers out there: book an appointment on the Wells Fargo app or via your online banking portal. It's so much easier when it gets busy.”
“I love this branch. I’ve with DATCU I’ve 40 years. Living in Carrollton for the past 23 years this is my branch. Customer service outstanding and I also love the online chat.”
“I've always had such amazing customer service here. My husband and I opened our account in 2020 right after we moved to The Colony. I lost him in 2021 and they have gone over and above to help and provide the kind of service I look for in a small town bank. I'll always do business here!”
“Awesome customer service. When you call they are so will to walk you through any issues you have. They have helped with several issues due to my slow moving memory.”
“Had credit card stolen twice & they took care of everything & put money back into my Acct by next day. Very nice but not enough tellers during busy hours.”
“**Review of Navy
I recently opened an account at Navy Federal Credit Union, and I couldn't be more pleased with my experience. From the moment I walked in, I was greeted by friendly staff who seemed genuinely eager to help. They took the time to explain the various services and products they offer, ensuring I understood all my options before making a decision.
The team at Navy Federal is not only knowledgeable but also incredibly patient. I had quite a few questions about setting up my accounts, and they answered each one thoroughly, making me feel valued as a member. Their dedication to customer service is apparent; it’s clear that they prioritize the needs of their clients.
Additionally, the branch itself is well-organized and welcoming, creating a great atmosphere for banking. I particularly appreciate their commitment to security and ensuring that my personal information is protected.
Overall, my experience with Navy Federal Credit Union has been outstanding, and I highly recommend them to anyone considering a new financial institution. The great staff and exceptional service make all the difference!”