Texas First Bank is praised for its friendly and knowledgeable staff, with customers appreciating the helpfulness and clear explanations provided during account setup and transactions. Many reviewers highlight excellent customer service, noting that employees go above and beyond to assist with accounts and options. The bank maintains a polite and helpful atmosphere, making the experience positive for most. However, some customers have experienced less satisfactory interactions, particularly with certain tellers who displayed a poor attitude. Overall, the bank is recommended for its great service, ease of process, and helpful staff, though individual experiences may vary.
Amazing helpful and better than other branches that I have visited!
May 2024
Love this bank. I’ve had great experiences with Tish Barraza and Summer Giesele. They both went above and beyond to help on my accounts.
May 2023
Opened a bank account a while back. Very informative and everything was explained thoroughly while going through the process. Everyone is always polite and helpful when I go.
