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March 2024 by Lisa Garza
My dad took his car there for repairs after an accident. The service is horrible. There was only 2 guys working there that didn't know what they were doing. The lady in the front also didn't know anything. They did not do a good job on the body work and did not finish the work on the trim. Part of the trim was laying in the floorboard of the car and my dad had to go back and have them put it on. The safety drivers side assist feature that alerts when a car is next to you doesn't work after they did their "work" and now they refuse to fix it. Do not take your car here if you want it done right.
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March 2024 by Janet Davis
Took my vehicle to Frank's for repairs, they originally told me it would take about 1-11/2 weeks to do the work ,to my surprise it only took them 4 days. The service I received there was great. Cynthia was extremely helpful throughout the whole process? I highly recommend them.
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February 2024 by Tabitha Pitsenbarger
Highly recommend this place for your damaged vehicle! They did such an amazing job on my truck after its fire damage. And it was nice and cleaned on the inside ?
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February 2024 by Jessica Enríquez
I visited Frank a few days ago after my car lit up like a Christmas tree. I was so nervous to find out what the damage is going to be.. as soon as I walked in, I got greeted by the manager, Ashley! She’s absolutely incredible! She’s extremely knowledgeable And helped me understand what was going on with my car! She explained everything with such detail i was so impressed! My problem was resolved the same day. I’m definitely recommending Ashley at franks to all my friends. Thank you so much Ashley, keep up the great job!!!!
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February 2024 by Bella Ayala
Ashley was incredibly helpful and the service was great!
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October 2023 by Michael Reyes
I had totaled my vehicle, basically breaking every control arm, front struts, and even cracking the engine cradle. After taking it to Frank's, I got my car back, and it feels as if I just got it off the dealership lot again! Great service and friendliness!
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September 2023 by April Pierron
Good customer service.
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September 2023 by David Fanáticos
I'm Brazilian and I'm looking for a job opportunity in the USA, I'm an automotive painter, professional and dedicated, my hope for a better life for myself and my family would be to work in the USA, please give me an opportunity, here I am a father of a beautiful little girl and a good begging wife! DAVID JOSE SARTORI
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September 2023 by francisco olazaran
Good employees!!
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May 2023 by Jesus Guerrero
Great place to get your car repaired if you were in a collision
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May 2023 by Dslay80
Shawn was very professional and courteous in answering my questions about repairs
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April 2023 by Zachary Stockfleth
Excellent communication was maintained throughout the repair process. Shawn and his guys brought my car back to perfect condition. The repair process was quick and drop/pick up was a breeze. My overall experience with Frank’s Collision Repair was exceptional.
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February 2023 by Lyndsey Hudson
The communication was sometimes questionable, but they did a fantastic job on my suv!!!!!
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February 2023 by Anthony L
It was our first time ever using Franks collision Repair. Would like to thank Shawn and Ed @ the Texas City location for a great experience. State Farm highly recommended Franks as they are an authorized partner.. Hopefully we won’t be coming back anytime soon, (Accident Repair) however if you are in need of collision repair these guys will take good care of you…Thanks Guys!!Service: Body & Trim
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October 2022 by Peggy Tasler
Did a superlative job restoring my wrecked Solara and searched for reasonably priced parts.
