O'Reilly Auto Parts in Texas City, Texas, is a well-regarded auto parts store located at 3231 Palmer Highway. Customers appreciate the knowledgeable and friendly staff, who consistently provide excellent service. Many reviews highlight specific employees, such as Manny, who efficiently assists customers by ordering parts and installing wiper blades, and Sheri, who skillfully resolves payment issues and multitasks with professionalism during busy times. The store maintains a clean environment, with employees working together effectively to serve customers quickly. Samantha, believed to be an assistant manager, is noted for her extensive knowledge of parts and installation, impressing customers with her expertise and courtesy. The store offers various services, including free battery testing, fluid recycling, and a Loaner Tool program. With over 6,000 locations nationwide, O'Reilly Auto Parts remains a reliable choice for those in need of auto parts, tools, and accessories, ensuring that customers receive the support they need for their projects.
I experienced the best customer service at this location I was really stressed and worried about my car and Ismael did an amazing job at helping me get everything taken care of from this day forward I’m Team O’Reilly 😊
February 2026
Clean store. Staff are well equipped with knowledge and friendly. If they don't have it, they can get it to you.
October 2025
They always have what your looking for, service is great