-
July 2024 by Deedee G
I was calling around to check who carried this special dry cat food and Kroger was my last place to call. First I heard an automated voice and then I got transferred to a woman who answered and said she would transfer me to the correct department. Then I heard the music they have while waiting on the phone. Then it would change to a dial tone back and forth from music to dial tone and I’m not sure if that means that I kept getting transferred everywhere with no one wanting to answer the phone or it is just their phone system. Then it finally kept ringing the dial tone and I nobody ever answered and it just hung up on me. I was on the phone for about 8 minutes in the morning. The customer service at Kroger has diminished and I did enjoy shopping here once but not anymore.
-
July 2024 by Linda M Cruz
Workers not very friendly, every spinach package expired within 1-2 days rest within a week not fresh at all, so disappointed won't return..
-
June 2024 by Adele Stovall
Very Good service
-
June 2024 by Lonna Quinn
Just left Kroger in texas city, Texas. After doing all my shopping I went to check out. There were no lanes open, only self check out. So I scan all my items except my vegetables. I will admit I am not good with looking those items up. So I ask for help from the two employees standing there watching us. The first one kinda laughed and said the other employee would help. Then she walked off. " she was an older lady with colored braids" so I said ok, and this younger gentleman came over. He helped me with one pack of grapes and left. I hade a big pile of vegetables with no help. So I just paid for the items I had checked out and bagged my self. I left all the vegetables there. I turned to the young man and told him. I asked for your help and got none so you can put all these items up. I will no longer be coming to this store. I will shop at Heb across the street where I can get good service and help when I need it
-
June 2024 by John Hankins
I've been shopping here with my wife for years. Today we went in, and my wife and I separated to save time. A few minutes later, my wife comes back to me and complains that an employee has been following her the whole time. From that moment on, and throughout the rest of our shopping experience, the employee continued to follow us as if they were expecting us to steal something. For 30 minutes they followed us, and I intentionally made awkward eye contact and then the person would look away. At one point, I threw my hands up in the air as if complaining, "What are you doing? Why do you keep following us?!" Then upon exiting, I noticed the person monitoring us all the way until we left the store. We've been coming here for years. But that's the last time we're ever coming to this Kroger. Additionally, every single time you buy an item with a dinger on it, regardless of if you've paid for it, the buzzer goes off anyways. This is easily avoidable, yet somehow the problem has persisted for years. Terrible grocery store experiences all around.
-
May 2024 by Shivanka David
Good place to shop for your day to day needs. They got everything that you need
-
May 2024 by Tony Turner
Weird practices . You sell it but only if I have it delivered? ? Trash policy Heb from now on
-
May 2024 by D. Levy
Customer Service unhappy, miserable people... always look tacky
-
April 2024 by Carolyn Avila
Store clean and has everything I need
-
March 2024 by Austin T
I used to work at this location. Horrible. The manager THERESA and fat loser BLISS, are some of the most miserable people I have ever met
-
February 2024 by john williams
Always enjoy going to Kroger's
-
February 2024 by Nicole K.
Love shopping at Kroger's.
-
February 2024 by Jose Rivera
Friendly staff!
-
February 2024 by Praise Buhda
Me and my wife stumbled across a good thing at this Kroger, the salmon and its the whole one, we have bought 6 of tem the last 2 weeks alone and 5 of them were deskined by wendy who is very good at it, I would like management know how good she is at her job because another person in that department straight butchered that fish to bits and my wife was pissed so was I , but wendy she on point 5 thumbs up wendy and thanks for the great service and wonderful attitude
-
January 2024 by Alissa Rivas
The entire store smells like sewage. Was in there yesterday & had to leave early because the smell is so unbearable. It smells like pee and poop
