Converse Factory Store offers a wide selection of footwear and apparel, allowing customers to express their personal style. Shoppers can find popular sneaker styles including Chuck Taylor All Star, Chuck 70, One Star, and Jack Purcell, available in various colors, prints, and materials. In addition, the store features joggers, hoodies, graphic tees, hats, backpacks, and laces to complement the shoes. While the store has a great selection, customer experiences can vary. Some shoppers have noted that the customer service may not always meet expectations, with instances of employees following customers during their visit. However, there are also positive reviews highlighting the helpfulness of certain staff members, making the shopping experience better. The store operates with new health and safety procedures in place, ensuring a safe environment for customers. Temporary hours may cause some inconvenience, as noted by a customer who had to wait for the store to open. Overall, Converse Factory Store is appreciated for its variety of products, though customer service could be improved.
Isaiah helped me out here — super friendly and helpful associate. This 5-star review is because of him!
October 2024
Very friendly, helpful associates. I found some great deals!
September 2023
The store had everything I wanted but the customer service wasn't good at all. The entire time I was there a employee was following me except one guy I forgot his name
