This branch is horrible the tellers are horrible and rude. No one seems to know what is going on including the bank manager who has been giving my mother the run around over something that no other bank has given her trouble with handling her deceased husbands account. Ridiculous
May 2022
Husband called for a new debit card because ours was about to expired. Said they would send a new card on July 30th and now its August 14th . We still haven't received the new card .We have no access to our money . Can't pay any bills with an expired card . Thanks BBVA
December 2021
Slow waited 30 min in drive thru nobody else in line they never have change needed for business, can't get deposited slips because they are always low on paper products, Wanda was rude and uninviting did not even apologize for the long wait.