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February 2024 by T. Miller
I came to the auto zone in lamarque and Me Jose gave me awesome service
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February 2024 by Steven Martinez
Say Jake and Tod at your Texas City store on Texas Avenue offer professional, prompt and courteous service at the store having met any better persons at auto parts, stores and Jake and Chad and of course your manager Teresa
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February 2024 by Wintrick Mcallister
I needed a battery for my car and went here to get a replacement but it didn't fit. So the manager told me that they didn't have it at that store. He was sick and willing to drive to the Dickinson store to get the battery. I had to get the battery from a part store next door and when I came back the manager Jose Barrientos installed the battery for me. He was sick and on a cold night but still went above and beyond.
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January 2024 by Valued Customer
Jake went above and beyond to help me figure out the issue with my taillight as well as changing it. Such a stressful situation fixed effortlessly by this kind man.
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January 2024 by Daniel Deacon
Didnt start my car for over a month due to an issue. Had a 3 year battery with 1 year into it. Took it to go get charged and was told "battery failed" sorry this battery is no longer any good. I said "its a 3 year battery. it should only be dead from lack of use" he said I dont know what to tell you. I could tell right away he was wrong. Took it home, connected worked fine. Been driving it 2 weeks now. Still fine. They just wanna sell you batteries. Test them yourselves! Had an issue with the Texas City autozone as well. Autozone will comment telling you to email them and they will make it right. They will never email you back. Purely for optics. I have been a loyal autozone customer my whole life. Currently have 5 vehicles. Oreillys is looking like my new sot though.
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January 2024 by Daizhalynn Celestine
Jose helped us out and fix the problem with our remote battery and gave us a great service!!
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January 2024 by Michelle Marshall
Jake Rhoads assisted me with purchasing and charging my headlight and brake light which I was not even aware was out. He was very friendly and helpful. Awesome customer service. Thanks so much!
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January 2024 by Willie Butler
The guys here were great both Todd bullock & Jake Rhodes help me and I will for sure be here at autozone in lamarque,Tx every time my car needs parts or help putting parts onto my car for the rest of my life thanks again Todd & Jake you guys have great customer service and autozone is lucky to have you guys on their team
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November 2023 by Michael Galavez
Tried returning them a belt , lost my receipt we could’ve done better
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October 2023 by Read more
Upon entering the store, I was immediately put on edge by the unfriendly greeting I received from a female employee that looks like Miss Trunchbull l, I explained the situation to her, she placed the order for the necessary component, and then, after I paid for the item, she tossed the receipt without saying anything else. Neither the item's details nor an estimated arrival time were mentioned by her. When the part finally arrived, it was clearly the wrong one—so much so that the other worker was baffled by the depth of her error. Since I was using Uber for work and errands, having to reorder the item and wait for it to be packaged twice cost me a lot of time and money.
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October 2023 by Jai Offord
Great customer service. The person who helped me walked to my truck to make sure I was getting the right part
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September 2023 by Melissa Henry
We literally thought i needed a new battery but when my husband walked in & explained what was wrong with my car Jose one of the best workers we EVER met at an Autozone knew exactly what was wrong with my car ... $7 later he fixed it & bc he didnt have exact size of part i needed told my husband to go order exact size through Kia and bring it back any Mon night and he will fix it again! We need more workers like him trying to help people & save them money!.. THANK YOU SO MUCH JOSE!. Autozone #3641
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September 2023 by Aundre Crear
Great service, fast response....went in for a bad battery didn't realize it was on warranty and the clerk even switched it out for me no hassles....awesome!
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July 2023 by Jocelyn Temple
Shout out to Teresa at Store 3641! She was absolutely amazing in diagnosising our issues and helping us out way more thaomn any other car place has. Recommend her at this store for any car needs!
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July 2023 by Tito Cordero
Best service ever there is only 2 people I go to 1 of them is Jose B
