Transmission Repair in Texarkana, TX

“Kirt knows his stuff. He was very understanding about our vehicle needing a new transmission. Very honest. Trustworthy. He was great to work with regarding our car repair. Highly recommend his shop!”

“Highly recommend!I just recently had to replace the transmission on a 2018 Honda Accord touring edition. The dealership originally quoted me more than $8800.00! I immediately put calls out to transmission shops in Texarkana and Ed not only responded within 15 minutes but he got the work done for half the price I was originally quoted! Furthermore, he was able to complete the work in less than one week and he even went to the dealership to pick up my car for me free of charge! There was only one downside, and that was not Ed's fault whatsoever in that, when using a credit card, he had to charge a surcharge (credit card company shenanigans and is normal when it comes to paying mechanic shops these days) but even then, he only recouped what he himself was charged. My wife and I were EXTREMELY pleased with the whole experience and, although we don't live in Texarkana, they will still be our transmission shop going forward.I'm not sure where some of these other reviews took their cars but their description doesn't even come CLOSE to what we experienced (I rather suspect they are the type of customer you hear about in those "customer states ______" YouTube videos) and, as someone who always prefers to turn the wrench himself whenever practical, I can tell you Ed earned not only our repeat business, but our deepest gratitude and highest respect and I would not hesitate to tell anyone to gives Cates a call and trust Ed's 40+ years of experience to fix your car correctly, and for a fair price.Again, HIGHLY RECOMMEND Cates Transmission!”

“When our van needed a new transmission Boo was there....he calmly and skillfully managed the whole process of working with our warranty company to get the authorization necessary for doing the work and getting it done in a timely manner.....it was a joy to work with him and definitely recommend his shop highly.....”

“I have not had work done here since I live in South Texas however the phone call I made the other day was very helpful regarding my safety inspection. Unfortunately I don't remember the ladies name but since I drive Long Haul and my car is in Chicago and I was in Charlotte North Carolina I told her that I was trying to get to a location this weekend when she told me that I could possibly get away from her. This is to say thank you because that waiver was very successful”

“Excellent work, even better customer service. Good honest people. My vehicle was done in two days, and it’s working great. Two year/26k mile warranty. Can’t beat that. They were even sweet and fixed a minor cosmetic issue on my car that they didn’t have to do, but I’m thankful for. I literally got my car back in better shape than I left it, which is what you want from a transmission shop. 10/10 recommend.”

“These people are great. Did a large repair on my Audi. It runs like new. There was one thing that wasn't exactly right, and they took care of it immediately.”