The Gregg Orr Auto Collection is praised for its exceptional customer service and smooth car buying experiences. Customers frequently mention the helpfulness and friendliness of the staff, highlighting individuals like Jacob Rivas, Abbey, Scott, and Krystal Mitchmore for their dedication and knowledge. Many reviews describe easy processes, from finding the right vehicle online to finalizing the deal, with minimal hassle. Buyers appreciate the thorough assistance provided, including help with down payments and vehicle inspections. The dealership also offers perks such as complimentary monthly car washes and first oil changes, which enhance customer satisfaction. Overall, The Gregg Orr Auto Collection creates a welcoming environment that makes purchasing a vehicle enjoyable and straightforward, with many customers expressing their intention to return for future purchases.
Great buying experience, average service department.
May 2024
Jacob Rivas was the best. Got me exactly what I wanted and handled everything so easily. Get with him at the dodge dealership across from academy you won't be disappointed!
April 2024
Great experience. I found the truck I wanted online. Talked to Victor and made a deal. Victor and Mike made the process easy. Once I was able to get to Longview to pick up the truck it was quick and easy. Overall good buying experience.
