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December 2023 by Winnie Talley
Jennifer was awesome! I have had an issue for over a month that no one else could seem to get resolved, but she was patient, and was able to help me. Thank you Jennifer!
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December 2023 by Damon Sorrels
Don't bank here they love to overdraft your account if you are short 1 penny. And one time I went to the ATM to withdrawal 500 dollars and spit out no money it took a week to get my money back.
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December 2023 by Ladonna Shepard
I have been with Texar for over 20 years. I have stayed even though it is so inconvenient never being able to get ahold of anyone on the phone, having to wait so long at the ATMS bc the tellers are always busy, and trying to locate an ATM bc they've shut them all down. Today was the last straw! My daughter received a money tree for Christmas and the money had been glued to the tree so there were bits of glue on the money. I went into the bank and was told that they do not accept money on the inside that IT HAS to go to the ATM. The ATM would not take the money due to the bits of glue. So now, I have $400 that I am unable to deposit. Are you serious? I should've left when everyone else did. They definitely lost a customer today.In response to Texars response - I opened an account with Red River and there was no issue with them taking the money.
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October 2023 by Brandon Logan
Discover debit card so inconvenient! No one wants to accept Discover in rural areas. Pick a bank that is smart enough to know that Visa and Mastercard is the most widely accepted cards.
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June 2023 by Sylvester Kendricks
Was good until we rented a car using my wife's card. We returned the car. Our deposit was sent back. It's just sitting there and has not went back into our account.
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May 2023 by Lindsey Kathryn
Jack in the loan department was horrible. He hung up on us repeatedly and called us as if being employed as a loan shark. No matter the reason for speaking to him he was horrifically rude. Don’t get a loan through this branch unless you want to be treated like you already defaulted from day one.
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April 2023 by Shamela Pickings
Vonetta Hughes always offers top tier customer service!! Each encounter has been so pleasant and welcoming! Thanks Vonetta!
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March 2023 by Jessica Davis
Do not use this bank if you are looking to withdraw the exact bills you want. Twice I have attempted to withdraw money from my checking account in specific bills. The first time I asked for $10 bills, the teller claimed they were out, and asked if I could get the bigger bills cashed somewhere. Again, that’s why I’m at the bank, to get the exact change I need. Today, I tried once again to get the exact bills I needed, and this teller told me that the machine doesn’t have slots for $10 bills or $50 bills, and that even if I went to the branch in person, that I could not get those bills. What is the point of having a personal checking account with Texar if I can’t even get some as simple as a $10 bill?
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March 2023 by Trisha Whitfield
The staff is very friendly and helps in any way they can. Vonetta Hughes is my go to person for all my account inquiries!
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March 2023 by Richard Johnson
I was having issues getting the ATM to accept a cash deposit. I was met at the front desk with a smile by an extremely friendly employee Courtney, who resolved my issues in just seconds. After having all the issues I had (not to mention attitudes) with my previous bank, Courtney and Texar have been an outstanding breath of fresh air.
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March 2023 by Larry Knight
I am a realtor, and have been for 9+ years now. Over my career, I have used TEXAR FCU for many many loans for my clients. The service I receive from TEXAR, specifically, Kristi Shackelford, makes my life very very easy, as she sets the bar very very high for lenders. Sweet, kind, professional, prompt, always does what she says, treats all my clients with ultimate respect, she is courteous and much much more, all positive all the way!!!! thank you KRISTI and TEXAR
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March 2023 by Randy Bevill
Nicholas Graves is by far the best loan officer in the game. He has always made every attempt to secure what I needed timely and with the highest regards to professionalism and customer service.
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March 2023 by Ryan Berry
Kristi Shackelford made the home mortgage process easy! I will definitely call her first the next time I purchase real estate in Texarkana!
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March 2023 by Terry Moore
The Mortgage department is outstanding. Kristi Shackleford is an amazing mortgage loan officer, she makes the process painless.
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February 2023 by Meaghan Proctor
Courtney Harris is the best employee they have. So helpful and always willing to help. Only reason I bank there :)
