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January 2024 by Mary B
He was courteous and seemed to be knowledgeable. I was concerned about the drops of water left on the dishwasher that was going to be put back under the counter. He left the towels for me to clean up and I had to ask him to dispose of the old part.
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November 2023 by Cliff Dawkins
Ben is a knowledgeable and expert service representative. He arrives on time and completes service calls timely.
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November 2023 by Brenda Riley
Dennis, the first technician was wonderful. The second service technician was an hour and a half late, he called and said he could not come to my house because the phone number was written on the address line. I gave him my address and pleaded with him to please come to do the work, because I took off work he said he was sorry but he could not come to my house. He never did come by. Bad business Sears. Thanks anyway, I tried.
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November 2023 by Verda Johnson
He was professional
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August 2023 by Don H.
Took them 2 months to get my washer fixed or replaced and when I tried to contact them on a status it would say its been fixed and hang up on me