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February 2024 by Brittany Hawkins
The ladies at Ruth's Flowers were so polite and helpful! I was trying to order sympathy flowers for a team member - unfortunately with it being Valentines Day, I had trouble with other florist not having anything in stock. Lisa went above and beyond to accommodate my order and I can't tell you how much I apricated it!
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February 2024 by Teresa Ragland
Valentine's Day. My exhubby never got me a gift. My daughter pd for roses to try to give me a great memory for the day. I work at a school...when the delivery address is given as a school, there should be expectations of hours of business. Thanks for not delivering them. Way to go! (and yes, please read the sarcasm with that)
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January 2024 by Josie Andrews
This lady was so super nice! So very helpful! Would recommend this shop to anyone! Delivery very quick!
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January 2024 by Erika Hansen
We called 3 places to order 40 Roses for our 40th Anniversary. Ruths Flowershop was the only shop that said they could fill the order and deliver it to the Hotel where we were going to stay. I resived a text 1 hour before delivery time from them saying there are unable to fill the order and they would refund my $257 in 3 to 5 Buisiness Days. To late to get Flowers elsewhere.HAPPY 40TH ANNIVERSARY.
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November 2023 by Dowell Loftis
Ordered flowers at 9:39 am to be delivered today. It's 8:27 pm and flowers still have not arrived. Why advertise boldly "free same day delivery" when you're not going to do so. I wouldn't trust Ruth's Roses to keep its agreements.
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August 2023 by Freedom Grace Fellowship
We just want to give a great big thank you. We ordered flowers from Ruth's and by mistake we ordered a basket that was meant for Baby's, I received a call from the Florist and she informed me of what I had done. She asked if I wanted to just allow the florist to make an arrangement to match the colors in the basket I had ordered. I went ahead and told her to please fix my mistake and I am so thankful that I did. Not only was the flowers beautiful they far surpassed what I had expected. I would highly recommend Ruth's for anything you might need. Thank you againFreedom Grace Fellowship
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June 2023 by DOUGLAS LEWIS
This is not a review for the quality of work. I have seen the work the shop does and it is top notch. This is about miscommunication. I went to the website on Monday (Memorial Day) and placed an order to be delivered to a local funeral home on Tuesday May 29th. I was allowed to select the day from the calendar the shop provides and the order went through. I received an email at 3:11 P.M. on the 29th stating the order had been canceled due to the shop being closed. If the shop was closed that day it should not have allowed for the day to be picked on the calendar. Like I said this is not about the quality of work they do. this is about how you manage your website. If you are going to provide the service to order online it would be wise to keep it maintained.
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June 2023 by Jane Patterson
Very helpful and didn't try to sell me a flower I couldn't afford. They allowed me to choose a type plant for the person I was giving it to.
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April 2023 by Dylan Parrott
My Mother received the most gorgeous bouquet of roses she’s ever had today courtesy of Ruth’s Flowers. They are impeccable, uniquely crafted and feel put together with loving care. ❤️ Jennifer and Lisa made the entire experience for me a truly wonderful experience. My first time using Ruth’s and for a very special occasion, Mom’s 75th! They went above and beyond!Thank you! Highly recommend!!!
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April 2023 by Lindsay Derrick
Very pleased with the overall experience. Customer service listened to my concerns and answered questions clearly. The arrangement was beautiful and was delivered on time. I would definitely use Ruth's again and would highly recommend them to others.
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April 2023 by Chasity Wilcher
Have used Ruth's many times through the years with flower arrangements for my mom's grave ..to simply just a beautiful arrangement..My dad died Feb 1..they custom mademade.a beautiful arrangement for us..it was stunning...thank you so much
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March 2023 by Jennifer Telzrow
Ruth’s has Always been and continues to be an exemplary team of talented designers. The owner is incredibly helpful very kind and had wonderful ideas to support my vision for my wedding.She met me with a huge smile and set with me for over an hour to hear my wishes for my day. The entire staff is friendly and very welcoming. I’m so happy I chose to make an appointments with them. My wedding, will be the one of my dreams!Thank you for being so attentive and having wonderful ideas to support my vision.
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March 2023 by Ashley Nailling
TERRIBLE customer service. I have NEVER been talked to the way that the owner, JENNIFER, talked to me. I called to confirm my appointment for my upcoming wedding, because it has been over 3 weeks since making the appointment, and I was coming in from out of town (over 2 hours away). I talked with someone who answered the phone and she was pleasant. She went to get the owner, Jennifer. She stated she was the owner and was needing cancel my appointment because they lost a designer that same day. (Note: it was 12:30pm, my appointment was scheduled for 3pm and I called them to check if we were still on, they NEVER reached out to me.) I told her how long this appointment has been scheduled and that I was driving in from over 2 hours away and that I was already over halfway there. She got an attitude with me and said "there are plenty of other florist in this town that you are more than welcome to use, or we can reschedule this appointment” I understand she “TRIED” to reschedule. They were short staffed, it happens and I totally understand that!, but she had no respect for my time (taking off work for the original appointment and then having to take off work AGAIN for the rescheduled appointment) and the ATTITUDE she had was out of line for her to be talking to a customer.
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February 2023 by Cynthia G
Great flower shop with good customer service. They remade my flowers for me with no issues ❤ after I wanted something else. Beautiful ? arrangement!
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February 2023 by Jeremy Cornett
I ordered the designers choice to be delivered to my wife for Valentine’s Day and she absolutely loved it. Will be using Ruth’s again!
