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November 2023 by James Henderson
James Henderson Jr
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April 2021 by Daniel Stone
The Latino branch was amazing!!! I’m not Latino but this is where I will be going for member service, the girls were extra friendly, I walked in 5 mins before closing to open a additional account and they were eager to help!! I can’t say enough to describe their kindness. Thank you ladies praise God You work for Red River
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April 2021 by Susan Mayo
I have to say that out of all the banking institutions in Texarkana, RRFCU has the best customer service. Claire was awesome to deal with!!
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September 2020 by Dakotah Braley
id never use this bank for anything ever again i was told all my accounts was closed and i was gonna get sent my money that was left instead come to find out my credit card got charged for something on amazon they told me i couldnt do anything about the fraud charge cause my card was already canceled then told me i had to pay a late fee also kept sending me be back and forth to different people who kept saying they couldnt do anything but they defiantly had no problem taking my money
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July 2019 by Gerald Burt
This bank used to be great. Been doing business with them over 10 years now. In the last 3 years they have been really poor on customer relations snd service SUCKS. If you call them you are always put on hold for very long periods of time snd dtaff is poorly trained.
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November 2018 by Mitchell Ramey
Their call center is not the same as their business hours, so if you work out of state and can not bank with them locally and need assistance after 5:00 or on a Saturday you are screwed. They also do not post local office numbers. It would be a very simple fix and I have called numerous times in the last two years to address this concern. Also, there is a $500 spend limit for accounts that can not be raised, so if your rent or mortgage is over $500 and you aren't stuck in the Texarkana area your whole life then using this bank is pointless.
