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August 2023 by CJ Fisher
Very clean and up to date storages just minutes from town
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August 2023 by A Moss
Fast and easy. Stormy is amazing!!
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June 2023 by Jam Master D
Hard to get in and out of the place was not well thought out
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May 2023 by THEM
Great service, pleased with the site, and the assistance that I needed upon moving in.
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April 2023 by Rocky Ray
I’ve been a tenant for a number of years, the on-site manager is the best! Melissa does her job above and beyond what’s expected, so regardless of corporate changes… she is professionally responsible and top notch, and she also makes sure you feel appreciated. She’s the best!
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March 2023 by Destynee Foreman
This is my first storage unit rental ever and I was delightfully greeted and accommodated by Melissa Boone. She was professional and friendly, provided clear and precise instructions on what I needed to do upon coming to put my belongings into the storage space. Confirmed my order details and texted me my code and unit number after the call. I am grateful for such good customer service.
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January 2023 by Bruce Malcolm
Alyssa at Lockaway Storage on Richmond Road made the process incredibly easy for leasing and moving in. The units are new, clean and affordable. We are very pleased with everything there.
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January 2023 by Audra Shumate
We have had nothing but great service from the unit and customer service. They have always gone above and beyond to answer any questions and have helped us with everything we needed it. The ladies who have helped us are so kind.
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October 2022 by Chris Wendell
Terrible customer relations and follow up with fix afterwards.
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March 2021 by Bruce P.
Have 2 units rented for quite a while. Just over a month ago roof of one had a bad leak. Some of my items were ruined. Notified company and only thing done was they increased rent. I do not understand why owners have not responded. Local office has tried to help the best they can.
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March 2021 by Bruce Pilgreen
Have 2 units and one leaks and was told it would be repaired, almost 3 weeks ago. Still wet and some of my merchandise ruined. Doors are very hard to roll up. Yet they keep going up on rental fee
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December 2020 by Keisha Powell
Left a dresser in the unit when I moved. Was harassed both over the phone and email claiming that it was illegal dumping. Spoke to a friend that's an attorney and he said they are lying. Blocked them from my phone. Finally quit harassing me.
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December 2020 by Donnie Crump
Very nice employees and storage units
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September 2020 by Val Robison
They locked one of our buildings twice.The 1st time wasn't their fault.The second time it was.When the guy came to unlock it he had his phone to his ear,and his back to me!He never said a word to me,then walked off!How rude!We have been there for several years but have cleared out all of our rooms!We are done!
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May 2019 by Bijan Timjani
Nice folks!
