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November 2023 by Jose T.
Not there anymore
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October 2023 by Shawn Davlin
Went in to take my wife's phone to here to look at a problem with her phone. They reset some settings, and it works fine now.
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May 2023 by Josrph Lima
I went in with an issue with my phone and service. Hayley and Sarah are incredibly awesome for the last several years. I've always had excellent customer service here. My name is Joseph Lima call me anytime how do I send it send it for me?
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April 2023 by aj purtle
ive been to all three stores today and they’re all out of stock on all iphones and this one particularly has yet to open over an hour after they were supposed to
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October 2022 by Kala B
I was very pleased when I walked in the store the lady that helped me her name was Hope she really help me out and made sure I got what I wanted very very Excellent customer service that’s one thing I look for when I go in places and I will definitely recommend this place to anyone
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September 2022 by James Kennedy
Very nice customer service.
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June 2022 by Ashlie Nails
The metro on richmond road is awesome. Hope and Jameshia had helped me out. They have great customer service and made sure I was taken care of. I highly recommend anyone to come here. They are the best
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May 2022 by Kathryn Smith
Rude employee. Acted like she didn't care to help or even be working. I left and went to New Boston Rd. They have way better customer service.
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April 2022 by Jenny Smith
First of all they are never open. Most of them don't even know what they are doing. The store was dirty and they were acting like they did not know how to do their job. There was only one girl working three out of the five times I have gone in there. I was trying to change my due date and the girl didn't even know how to do it. I'm going to have to start going to another store even though this one is closer to my house. Hopefully I will have a better experience at a different location because I really like the service and the price.
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February 2022 by Arianna Gilbert
I went to MetroPcs two days ago and got 3 new phones. I was attended by Ms.Hope she helped me get some wonderful cases for my phones. Love the service from her and would definitely come again and recommend! ??✅
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February 2022 by Jade Hale
When I first walked in I was greeted nicely and amazing service from Ms.Hope she was so nice to help me about my problem. Would definitely come again and she was very helpful with my phone bill! ??
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February 2022 by Kala Biesecker
I was very pleased when I walked in the store the lady that helped me her name was Hope she really help me out and made sure I got what I wanted very very Excellent customer service that’s one thing I look for when I go in places and I will definitely recommend this place to anyone
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January 2022 by P White
When I walked into this store nobody greeted me nobody seemed to care that I was even in the store some girl named tovar was leaning over the counter on her cell phone in her pajamas she didn't even know how to change my due date and then tried to sell me a used phone for $200 I would highly recommend not going to this store nobody knows what they're doing and they only have one worker and they're never open when their sign says they're open
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December 2021 by Breanna Villa
Veronica always help me she is kind happy and fast I even call her my friend she is always friendly great customer service
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December 2021 by Flying SOFTLY
I went into Metro yesterday very stressed, after losing my phone. Veronica helped me to get a new phone, I like, and within my price range. This is the Metro by T-mobile I always choose when I purchase a phone for my family or me. There is a Metro closer to my home, but the customer service is not even close to what I have received with Veronica. She is very knowledgeable about each phone, and she works with you to find something you like, and according to your budget.