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November 2023 by Debbie Taylor
Hello, I wanted to say thank you so much Ben Butler for being such a wonderful service agent. I bought a 2015 Mustang eco boost brand new from another Dallas showroom floor. I brought my dream car home and I'm so happy with it. When the time for the first checkup happened was the 1st time I met Ben. You have a wonderful worker with Ben and would recommend him in a heartbeat in getting selected Employee of the Month. He has the best service care attitude a buyer could ask for. He has helped me out with recalls and other minute issues with my car. Keep up the good work Ben! You are the best!! Debbie Taylor
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September 2023 by Deanna W
I took my car in to get something fixed in the rear end. While it was there they decided to "fix" a recall. After I received my car I got home and it would not start and was just acting crazy. I was able to get it back to the service department where they reprogrammed whatever they had done when it was there previously. After this I was assured it was ready to roll, the very next morning it would not start again. This time they have had it all day and I can not get in contact with anyone as they will not even return a voicemail. They messed my car up and have no urgency to get it fixed or even give me something to drive in the mean time. The only person who does their job is a service advisor but she unfortunately cannot help at this point. The only reason I left 1 star is because 0 wasn't an option. I would highly urge you not to bring your business here to get anything positive accomplished, however if you want your perfectly running 2 year old car with less than 50K miles to turn into a hunk of scrap metal McLarty Ford is the place to be!
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September 2023 by King Bradley
I bought a car from them that broke down in a month with engine issues. Its been in the shop for 6 months then they gave it back still has issues some times wont start then they go back on thier word saying they would undo the deal. these people are scammers go to a real dealership dave your money abd save yourself from The headache. 1 star is too good for then
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July 2023 by brent marbury
Great experience! Ordered 2 vehicles. No markup or surprises or pressure. Mike Terrell was my salesman. He and staff were very friendly.
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June 2023 by Nick Sluder
Least stressful buying experience I've ever had. They even lowered the cost of the used vehicle I was buying so they could give me a warranty on it too which wasn't even advertised or part of the deal. I couldn't be happier with my vehicle and the whole process, thank you McLarty Ford!
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May 2023 by Josh Tuttle
I have bought multiple vehicles in the past. This is my first from McLarty. I need to get into a mental state in order to fight for the vehicle I want at the price I am willing to pay. I didn't have to fight at all at McLarty. It was just MSRP+TT&L. No fight because of nitrogen in the tires or some upsell because of pin stripping. I was honestly left speechless. If you continue to do business this way, you have found a loyal customer. Klark was outstanding! He had an answer to every question I had as well as gave me information that I didn't think to ask at the time.
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May 2023 by Jack Kelley
A sales professional named Mr. Dansby showed my wife and I a Chevy Colorado. He was very courteous and understanding. Thank you sir.
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April 2023 by Mark Warner
Give a 1 star honest review and you take it down. Carvana will give you WAY more for your trade. Just try it and find out. McCarty offered $24k where Carvana offered over $31k for the same Ford Mustang. I have proof and am selling on Monday. Nice try McCarty. ?
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April 2023 by Andre Sims
I reserved my new Bronco, September 9, 2020, and chose McLarty Ford as my dealer of choice because my family has been doing business with them for decades. Even though I currently reside in California, it was worth it to me to have to drive it 2000 miles back home, to 1) Show my appreciation for the care and service they have always provided my family, and 2) Trusting that they would would take the same care of my needs and desires for my new Bronco. Mr. Dansby went above and beyond and proved my decision to go with them correct. From order to final delivery, Mr Dansby stayed in constant contact with me, letting me know all relevant details and information on his end to deliver my dream Badlands, from calling with information on how to get a faster delivery date, to taking photos and sending them to me when she was delivered to the dealership. I can not say enough about how cared for I felt by the whole experience. I know that car dealers sometimes get a bad reputation, but McLarty Ford in Texarkana, Texas, can be seen as an example of how a dealership should be run. Thank you all for the experience.
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April 2023 by Tim Hughes
McLarty offered excellent service without all the hassles normally associated with car salesman. We had a whole team assisting us with our purchase process. They all were helpful by offering information and answering any questions we had. We had an overall great experience and got a quality truck and a fair price.
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April 2023 by Kayse Brown
It was a refreshing visit today from the min I dropped my car off with Ben in service til I picked up my car. Everyone was helpful very knowledgeable and nice
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February 2023 by Rita Allen
A great dealership that everyone should be running to with the kind of customer service that Mike Terrell offers.
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January 2023 by Scott Harkey
Bought a truck here from Tod Shores (owner). He was very accommodating and sold me a stock unit for MSRP - no "extra" charges like other dealers were wanting for the same unit. Drove an hour to get this deal, and we were out of there in 15 minutes.
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January 2023 by Michelle Eckhardt
Very nice service department! Lobby is nice, coffee and hot donuts this morning. Had a battery replacement in key fob, fast and a great price, recall on vehicle and didn't have to wait long at all. Pleasant experience.
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December 2022 by Adolphus Jones
Was in the market for a 3500 series dually.Couldn't find the F350 I wanted with the shortage of duallies but was brought to my attention an 3500 that exceeded my expectations. The Team at McLarty Ford where awsome and I asked of them to put McLarty badging on my truck and Mudflaps so I could advertise for them. And guess what it, worked!I met a gentleman in Mansfield, TX that knows of McLarty Ford and Absolutely ? ? Loved it. Thanks again!!!