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October 2023 by Tedra H.
Hello Jess was wonderful very professional very nice and I would recommend like a way storage
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September 2023 by Google user
Destiny is always so nice and respectful. She is very knowledgeable and always knows the answer to my questions! She is a great asset to the company! The company need more people like her.
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June 2023 by Ashiz Ta Dust
Was good. Then my storage got rained in and all my items were wet and damaged. I was not properly compensated for everything that was damaged. After that the unit price has gone up 2 or 3 times. Items are still getting damaged due to weather, pollen, spiders and whatever creeps inside the unit. Currently looking for somewhere more sealed to store my items.
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June 2023 by S. Golston
I really would give five stars because of the customer service but, I have to admit, although warranted, price is going up does affect my rating.
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April 2023 by Randall Reed
They have the best customer service around .Very professional staff .Not only helped me with my storage unit but also helped me set up the app for gate access.If you're in North East Texas and need the best price for your storage needs I highly recommend Lock away storage. Jess is awesome too business with !
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March 2023 by Carletta Matlock
Jen did such a fantastic job! She was very professional and personable! She made sure I was happy, satisfied, and understood everything from cost, payments, how things worked, hours, who to contact, etc. I am well pleased. She assisted in getting the correct storage size. She even stayed on the phone to makse sure I had access to everything. She invited me to come if I wanted her to give me a walk-thru! She gave e the hours to would be there and who would be able to assist after she left. Thank Jen, you were great!!!!
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February 2023 by Valencia Clemons
Very nice and clean everyone is very nice and helpful
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January 2023 by KATHY FORD
No hassle renting. Had to have a large unit and they were the only ones that had one available. 187.00 seemed steep but when you have to have storage you have to have storage. they are clean and secure but 2 hrs from where we moved to. Went up on rent to 204.00 Dec 1st. Prorated move in but would not prorate move out. So I ended up paying 204.00 for the month. Couldn't get moved out by the 15th. Moved out on the 18th. Guess I should've just held off on paying for Dec. but I pay my bills on time. The only gripe I have is they should prorate if you don't need the whole month.
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January 2023 by Rene Lord
I had a climate control unit. Everything was clean and my stuff was in the same condition coming out as it was when it went in, meaning, there wasn’t a problem with rodents, mold, or mildew. Great customer service too!
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January 2023 by Robert Deloach
All aspects of the process were easy and smooth.Had no problems at all.
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July 2022 by Daniel Galla
The lady in the storage was very helpful and kind. Storage was clean and big enough for all my stuff. They have good discounts too.
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July 2022 by melva flowers
Jennifer, the representative was professional and made the process easy. The unit was dirty, spider webs and cob webs. I had to purchase Home Defense and spray the unit down but before doing that had to take jugs of water and a broom and scrub the unit down. I would have refused the unit but I was in need of the unit at the time of rental. I cannot believe the unit was rented out in this condition. I have rented space before and never have I had this problem. This is awful. Everything was done over the phone, so I could not inspect the unit first. If you are renting a unit, I suggest you inside it first.
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June 2022 by JC Brown
everything was securely taken care for. thank you'll so much.
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April 2022 by Sammie Raley Braddock
The lady that is running the store is super nice and very helpful and friendly. We have rented several times and the lady is always super sweet.
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December 2021 by Perry Crowell
The Manager was very nice and helpful went above and beyond her duties to assist us this is a place you should store your belongings.
