JCPenney is a large apparel and home furnishing retailer offering a wide range of national and private brands. The Texarkana location provides a variety of kids’, men’s, and women’s apparel, footwear, jewelry, and accessories. Many customers report great sales and frequent coupons, with items often on clearance. The in-store salon receives high praise for excellent service and cheerful employees. Feedback on the jewelry department is mixed; while some employees are noted as very friendly and helpful, the ring selection in-store can be limited. Some customers express disappointment over high prices on certain items and the removal of the Sephora section. Overall, the store is recognized for its helpful employees and good sales.
