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March 2024 by Nzingha Green
Heather was amazing help , she also was very very sweet to us and monay did everything she could to make it happen when something went wrong she fixed it just like that, thank you Jackson Hewitt we will be back text year
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March 2024 by Deslin Layton
Mrs. Mona and Mrs. Heather were Sooooooooo Great
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March 2024 by Steven Martin
3rd year going through Jackson Hewitt. Excellent service!
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December 2023 by Brandon Jones
Mona Upson was really helpful she made it quick and she has very good communication skills.
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December 2023 by Jaleesa Shoals
Mona Upson was a great tax prep , great communication skills fast service
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April 2023 by Prestin Williams
Ms.Mona was the absolute best when it came to do my taxes. She made it so easy and stress free. I will be recommending all friends and family to her from now on. A warm "welcome to Jackson Hewitt" right when you walk in the door was one of the first things that made me know I went to the right place to start with. Then she made it such an easy process from that point forward.⭐️⭐️⭐️⭐️⭐️ on Customer Service⭐️⭐️⭐️⭐️⭐️ on Professionalism⭐️⭐️⭐️⭐️⭐️ on Efficiency⭐️⭐️⭐️⭐️⭐️ on Everything ElseSEE YOU NEXT YEAR MONA!!!!
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April 2023 by Beverly Schell
Wonderful people and accurate tax preparation! Made us feel secure about our taxes!A big thank you to Miss Phyllis for all her help! She's the best!!!
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April 2023 by Clarissa Brock
Mona was very sweet and helpful. Got me in and out, and I’m very satisfied with the outcome
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March 2023 by Darren Holland
I have to say Mona Upson is awesome ? she is informative and a great person to know. If you get a chance to let her do your taxes you will not be disappointed.
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March 2023 by matthew henry
Mrs. Phyllis Mellor was awesome she walked my wife and I throughout the whole process. Helped us get the most refund anyone ever has. She the best!!!!
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March 2023 by Jamie Williams
Well I wanted to acknowledge one worker who goes by the Mona , she's a very loyal, caring and very understanding employee and yall should reward her on her expertise, very knowledgeable, and she does a good work and very dependable and does her work very well, I recommend anyone to use her service, she going to do her very best to take care of your needs . And overall I give her 10 on the scale if I have to grade her on her overall status on doing a very great job, thank you very Ms.Mona . I will be back to do my business with her and will be sending others if they need some assistance. I recommend yall to up her pay status also, she one of a kind, thanks.
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February 2023 by majorie sherf
Jackson Hewitt is the best tax preparation plave to go and file your taxes with. The people are so nice and pleasant at each location. I had the pleasure of Mona preparing my taxes and she was very nice, and took care of me. All the questions that I asked she was there to give me an answer. Again Jackson Hewitt IS THE BEST!!
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February 2023 by Wendy Crawford
Mona was very good. Felt very comfortable and at ease with her. She answered our questions and took great care with our tax return. This is our third year using JH. We are pleased with their services. Thank you Mona.
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February 2023 by Mariah McCurry
We came here to file because my husband works on the road and this was the closest one. 10/10 don’t recommend this place. Misty was nice but didn’t bother to explain ANYTHING about our return to us. She then chose the most expensive “coverage” option for us without our knowledge. Having filed with Jackson Hewitt the last couple of years, we knew we get an option out of 3 different “coverages.” I’ve tried to check our refund status since a could of days after filing and she didn’t care to explain that our refund status wouldn’t show until our child tax credit processed the 15th of February. We have friends who filed elsewhere and have their refund status on the IRS site and have gotten some of their return already. We won’t be filing with Jackson Hewitt again. Let me also add, we were waiting in the parking lot till the store opened and I’m assuming the manager of the whole place pulled up and ASSUMED I was getting out of our vehicle to go into the store when I CLEARLY had a bottle in my hand shaking it up to feed my crying baby in the back seat and very rudely said “We’re not open yet, we’re just dropping off toner.”
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February 2023 by Katerra Cooper
Mona is very sweet! This is my first time here and it was a breeze! It was very simple and easy! This will now be where I file my taxes from now on.