“Always spend more than I want to. Always need more than I go in for, and my wife always finds something to get. Normally, it's chicks, or ducklings, or goslings, but she always seems to find something.... Useful place to have around, just hard on the wallet.”
“We recently moved to the area from Colorado and the Texarkana Home Depot has become our supplier of choice.
We've had some issues with custom orders [entry doors that were special order, Trex composite decking, etc] But the staff has been incredibly helpful.
Daniel, Mike, and Sean [managers I've dealt with] have gone above and beyond to resolve the problems we've encountered. They've been extremely positive and professional, even when I got frustrated and a little salty...
I bought a $200 paint sprayer for a project and found it to be a returned item when I got home and opened it. There was dried paint on the sprayer container and everything was just shoved into the box, not packaged by a manufacturer.
Sean drove to my house and brought me a new one to swap out with the one I had purchased.
Same day, within an hour or so of my reporting the issue by phone.
We live about 40 minutes from the store, so this level of customer service exceeds expectations by leaps and bounds!!
An operation of this size is bound to have issues from time to time, and those issues certainly are frustrating when they arise.
But this store's staff and management have been exceptional.”
“One of my online orders for installation had an error. When I went to the store to get it fixed, it was handled professionally, quickly, and with a small amount of reimbursement.
I feel that one of the best measures of a store is by how management responds when things aren't as planned. Weird to write, but it feels as though this store really cares about its customers and brand image.”
“Had to wait in line for twenty minutes, because someone didn't get their job done,, when anything is marked down on clearance, it needs to be changed in the register then, not wait.”
“I love that we have this amazing gem in Texarkana. I needed some painting supplies and was headed to a hardware store and randomly decided to stop by Habit Restore, I'm glad I did, but when I got home my wife said "I thought you went to buy painters tape and paint brush". So word of warning, you might end up going home with things you didn't plan to buy like a set of wingback chairs to bring back to life or new shutters for your house (oh, I'm going back to pickup some 2x4s tomorrow for a project I thought about while I was walking around the Restore.
A+ spot for pretty much everything DIY you need.”