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February 2024 by Colleen Lucas
Employees always helpful!
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February 2024 by Angeleia Hignight
Went looking for plumbing supplies and didn't get much help at all the only employee actually trying to help anyone was busy with like several people at once, poor guy
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December 2023 by Terry L.
Worse home Depot I ever been to in Texarkana service sucks the employees are the worst I ever dealt with waited 10 minutes for someone to come over to help me and no one come
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December 2023 by Aaron Smith
Don't know what they sell, I'm thinking it was homes.
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December 2023 by Leah Sherman
I was looking for a full length mirror to no avail. A sweet young lady store associate helped me find the mirrors, carried the one I chose to the register and then helped me load it in my car. I found out she is a garden center employee but she went out of her way to help me. Customer service on that level is hard to find.
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December 2023 by Clovis T
Wonderful experience, I like Home Depot ovrrall and would rate it 5 stars normally. This 1 star is only due to Monte in the gardening section answering my call stating " what are you calling me for?" and then he hung up. I will still continue going to this store, I understand that in this location beggers can't be choosers with its employees, but at least do a bare minimum of work you are getting paid for.
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November 2023 by Debbie Droid
Stopped for flowers. Hmmmm no one to help you with ques on flowers/shrubs etc. Only to check you out. You guys used to be really good and had employees who knew your products.
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October 2023 by LiReD Jones
I can't express how disgusted I am that Homedepot would put its associates in the position to deal with bullying and other toxic behaviors.Literally spent an hour consoling an associate in tears over a punk named Fred, who backed her into a corner while making abusive remarks. Yet you keep this Joker. I just watched him go sit in his jeep and smoke pot. Congratulations Homedepot you've really shown your true colors. ?
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September 2023 by TJ Beasley, Paralegal
I’ve spent several thousand dollars here this year. I always have some sort of trouble with picking up my purchase and today was the worst ever. The “supervisor” of the section I wanted to buy a tool from wouldn’t listen and apparently didn’t know how to check inventory, then when I asked for a manager, he gave me attitude. I have to shop here because it’s by far the closest to me but I will making an official complaint at this point.
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September 2023 by Kevin maya
Great experience, first time buying at Home Depot and Doyle made the experience great in buying and after the purchase in helping me load. Truly does care about the customer. Ask for him if you need help.
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September 2023 by Paul Goodchild Ph.D., CPA
This is a typical mid-sized Home Depot (still a big store). There seems to be plenty of people working and for the most part, they are helpful. After picking up a few online orders and swinging through the store once or twice, I'm happy to visit. They took care of the two issues I had quickly and called me to make sure there were not any additional issues. That call is huge for me as a customer. It's nice to know they care.
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September 2023 by Rob
Waited well over an hour in plumbing, including asking an employee from another area to call someone to plumbing. No assistance whatsoever. It's 3:34 on a Saturday afternoon and I have to go to another hardware store because no one at Home Depot gives a damn apparently.
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August 2023 by Shelly Pete Crow,
Only one employee came and asked if we needed help and we took our dog in with us and she licked something up on the floor and got sick. Their 2as a spill on the floor in another isle no one cleaned it up, we stopped her before she got to much. This place don't even give you a senior discount so sad
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August 2023 by brent novak
Need someone in departments that want to help customers. Lack of knowledge is abundent. Was in plumbing department for 45 minutes never saw an employee. Walked 4 isles down to find 3 employees talking about boyfriend . I asked for help that none of them could provide. They told me to go back and wait . When the Man arrived he was Kurt and condisending. Almost seemed mad that he had to help me. This is nothing like Lowes.... they do not hire filler bodies that are rude.
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August 2023 by Ben Baxter
Always helpful and friendly staff. Online pickups would be better if cell service was faster, no fault of home depots though. Maybe add a phone number to call to check in for curbside pickups.