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November 2023 by Yerp Yerp
Came to get my car serviced and to fix my tire pressure alert. Apollo took wonderful care of me and was extremely respectful! Also was very informative and made sure to explain any concerns I had. Thank you, Apollo!
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November 2023 by kesha martin
Jerrah and Tyler made my Kia experience a great experience. They worked hard to put me in a fully loaded brand new vehicle that was in the pice range I could afford. Jerrah is always dedicated to her customers she is always polite and willing to go over and beyond to satisfy her customers. She is always easy to work with and talk to. She is always very professional. Tyler the sales manager took his time out to make sure I was satisfied. He worked the deal that was suitable to my needs. Overall I give them 5 stars.
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November 2023 by Ambier Ridgell
Bought a 2024 Kia Sportage, process was simple and easy. Preston was amazing and so helpful. The staff all came off friendly and polite.
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September 2023 by Cortney Carter
I am extremely thankful for the service guys at Kia Texarkana, I was passing through on my way to Memphis, unable to find a charger and Apollo extended so much grace and professionalism. From charging the rental car up for me, to offering a shuttle so that my family could get something to eat. I am so grateful for these amazing guys! You are the best thank you so much again.
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September 2023 by Ron
Extremely satisfied with the service provided by John-Michael and Cody. I'm from Dallas and was in need of a major repair a few months back while visiting family in Texarkana. They took such good care of me the first time that I drove back to Texarkana from Dallas for the first oil change (for which they accommodated my schedule) and thorough inspection of the previous repair. Great communication during the entire process, on schedule as stated, and the Sportage actually runs better than when we bought it (used). Thank you John-Michael and Cody! Rating: 5+ stars without a doubt.
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September 2023 by Linda
Started off a little rough. Both are faults.Ended great!John Michael was great to work with.I will be back!
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July 2023 by Angela T
I have always had great service at the Kia dealership. I drove 50 miles for an oil change only to get there and they ask if I had an appointment. I have never made an appointment and I've owned 3 Kias. He wanted to schedule an appointment for another day. He then proceeded to tell me he could squeeze me in after the 9 o'clock appointment that he had. 2 hours later I checked on my car and it hadn't been moved. The guy told me his 11 oclock appt. was there and I would have to wait on them to finish it. I sat there 2 hours for nothing. First, it should be made CLEAR oil changes are by appointment only. Second, the tech should NOT have told me he would do it if he couldn't. 100 miles and 2 hours wasted. So much for being a loyal customer. I love the sales team, Mrs. Epps is wonderful! She did her best to make a bad situation better. I am thankful for that.
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June 2023 by Scott Gebel
I came in from ft worth cause I ran out of E for my EV. They gladly hooked up to their super charger so I could make it to another one in Mt pleasantA huge thank you!!!
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May 2023 by Sidnie Collum
Any time I have had to deal with Classic Kia the workers have always been great and respectful! I can’t wait for my next vehicle purchase so I can go through them! Prestin always does a great job keeping me informed of what’s new and what I might like! :)
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May 2023 by Michael Applebaum (MikeAppleB)
Had a verify quick and satisfactory result from Classic Kia Texarkana with the help of Brian he took care of all my concerns wants and needs and I will be doing more shopping there in the future
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May 2023 by Julie Williams
I went a bought a new Sportage and totally love it!! We had a little confusion with the purchase, but Bryan Noel,Tyler Hilton and the general manager went above and beyond to fix the situation. I would highly recommend if you need a new car. They really do care that their customers are happy and I greatly appreciate that!!
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May 2023 by Leslee Huggins
John-Michael and Apollo were TOP-NOTCH in helping me take care of my car needs. They were professional and made it so easy for me. They were on-time for my appointment and made it a great experience. Thanks, John-Michael and Apollo, for your wonderful customer service. I highly recommend!!
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April 2023 by Jeff
Came in for service. Initially I was upset with this place because I couldn't get confirmation of an appointment I tried to schedule via their website. Then I called and no one returned my call. I showed up and they were able to get me in for an oil change. I complained about the responsiveness to John Michael. He was understanding as I explained this was the only Kia dealer within 80 miles. He assured me they would do better. They completed my service. I had another issue for which they needed a part. He ordered the part and said it would be a couple of days for it to arrive. It arrived yesterday. He called and scheduled me to come in today for installation. It went smoothly. I hope the level of service continues.
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April 2023 by Elie Barnhart
Always friendly, great hospitality, and clean environment while you wait for your vehicle.
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February 2023 by Matthew
Found my experience here less than honorable. Called in advance asking if we ordered a vehicle would they add any additional over msrp. Was told no, if it meant sealing the deal they wouldn’t. Go there, talked about minivan we wanted and turned out would have one very close to what we wanted within few days. Great right? Nope. Had the hardest time getting them to nail down even rough numbers. Mostly just wanted us to hurry and reserve it. Turns out they always intended to add “market adjustments” to it. Wanted nearly 8k over msrp and acted like we were being ridiculous to expect anything else. Didn’t care that we had called ahead to confirm they would t pull this stunt. Guess that what I get for trying to shop local.
