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October 2023 by Andrea Frybarger
Well another NEW and very HAPPY customer! I must say, if you need to rent space, and don't want to "break" the bank, then do yourself a FAVOR, & check here first!!! They have an accommodating facility, to appease whatever your needs are, and are very good, about making it a no "hassle" experience. greThey have great hours, and a clean and safe facility, Never have had a better, or easier rental experience!!! Thanks Pam!!! She, will take good care of you, with a smile. Love this customer service, Really Like this storage place,,,,, Really liked the way they treated me!!!!
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October 2023 by Jim McCormick
Experience has been very good. Facility is well laid out with plenty of turn and backing space.Staff is very professional and personal.
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October 2023 by BM3
Easy account setup and great customer service!! Would definitely recommend to others.
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September 2023 by Roman blas
They 2 Young ladies there were so helpful and professional.
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September 2023 by Mikel Edwards
Great facility and super easy to move in. Pam is super helpful every step of the way!
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September 2023 by Michael Reed
Pam was amazing and such a huge help. Positive attitude, excited to help. It’s great to have something go smoothly while dealing with a passing family member and everything that entails. Something so small truly made my day better. Plus, great pricing.
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September 2023 by Brenda L Blanton
Pam @ FreeUp Storage located @ 350 FM 2578 75160 is always professional, patient, and kind. The property is always clean, my husband has had an outside unit there for over a year, and never once had any problems with insects or pest of any kind. She is so kind, and the property is always kept so clean that I am moving I am relocating my items from another location in Terrell to this one, because of such great customer service. If it was possible to rate above 5 stars, I most definately would!!!
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August 2023 by Bre Wilson
The lady was extremely nice & helpful the whole way through the process. I felt welcomed!
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August 2023 by Otto Feiler
Great site, secure, easy in and out. Pam was a great host and helped us with the rental from start to finish. She was very friendly and helpful...
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August 2023 by Wandaful Smith
Pam is amazing! She is soooooo helpful. The facilty is very nice and organized. I Iove Pam's energy!
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August 2023 by Devon phillips
Cody and Angela were awesome help. We were helped they were very nice and helpful.
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March 2023 by David Howard
Pam did a wonderful job finding the ideal space for me…
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December 2022 by Tamika Jernigan
Let me start by saying, Lynette is the reason that I continue dealing with this company. The moment I met her I can really tell she was genuine and has a good soul. I have been a customer with this company Approximately two years and seriously anticipating on relocating my items. Lynette will always be a five star in my book. I am going to hate to see her leave. But I know wherever she lands that company is going to flourish. Thanks so much Lynette ☺️
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December 2022 by Brandy Junell
My unit was illegally opened by new site manager and MY BELONGINGS WERE REMOVED WITHOUT MY PERMISSION & AUCTIONED OFF...with NO NOTICE FROM OFFICE and with NO public announcements, as required by law. Once the onsite manager and her District Manager realized that their actions were illegal, they offered to return HALF of my last rent payment. I declined and demanded my property be returned to me. I was informed that my property would not be returned, as laws protect the buyer in this situation. I'm furious. Still. I had thousands of dollars of property stored in my unit, along with all of my seasonal decor, folding tables, and big plastic bins. Lawyers advised that I have a case against the company. I just want my stuff back!
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November 2022 by cesar rangel
Have been at the storage facility for 2 years now and had never had a problem when the previous owners were in charge and someone was always on site.This morning I discovered my Cargo Trailer was stolen from my cover parking space. Of course the office was close with it being Veterans Day but honestly that office is always close no matter what day it is I feel. I was able to get a hold of someone using the number that’s on Google to report the crime and was told someone would contact me today to meet me on site to get more details on the crime but not surprise no one has called. If you have stuff here go and check to make sure it still there
