-
January 2024 by lovelylady _1314
The workers there are racist I have heard and experienced many things my being a former employee as well they have fired and even pushed many minority employees into quoting bc they didn’t want to keep on experiencing racism it’s sad to think this is the town I grew up in and that the store has become this out of hand don’t stop getting the discounts but just know these employees are very racist and will even racially profile customers.
-
December 2023 by Margie Margie
I’ve never been followed around a store in my life. This was my first time shopping at this location. I was very uncomfortable, I’m looking around trying to see what side is the kids, than after finding my boys clothes. I looked at the shoes, than walked over to try to find me something. The whole time I’m walking she’s behind me when I’m looking around what catches my eye is a lady putting items in her bag, I said okay maybe shes watching her cause lord knows I don’t take from no one, and my purse is small and it’s sits on my Chest, but no she was following me I made eye contact with her after noticing her following me like ma’am are you trying to help me shop???this lady followed me from the front to the back instead of asking do I need help because clearly I was lost and looking for dress shirts….. you should make your customers feel welcome not follow them around and I’m sure your making under $18 to risk your life.this lady had on all black with a short deep wave wig, black purse and she was black….Also this was the nastiest Ross I’ve ever shopped in
-
December 2023 by Joshua Virtue
Super dingy, long lines to make returns.. dressing rooms in the back were closed.Bathrooms needed a code to get in but no staff were present to open them.Would recommend going to Marshalls next door instead.
-
December 2023 by Jason F
This store is always dirty. I know the staff needs to restock, but they are always in the way of the customer trying to decide what they would like to purchase. Thanks for considering this in the future.
-
November 2023 by Tonei Alexander
I'm giving four stars for the customer service and for the shopping experience I would give five stars but places that pay everybody every two weeks need to partner with daily pay or some type of third party payment so their employees can get their checks a little quicker rather than waiting an entire 2 weeks plus a week and a hole cuz nobody likes to wait every two weeks
-
August 2023 by Jared Wells
Came here to find an ottoman. Couldn’t find anything. Everything was just stacked on top of each other couldn’t even move furniture to look at what they had. Out of all the registers only one was open anyway. Wouldn’t have had time to wait an hour in line anyway.
-
August 2023 by Clau F
It's okay so far. The store needs to be cleaned up a bit. Definitely a lot of good stuff to find at great prices. Wish they would pay attention to broken stuff or you stuff on the shelves.
-
August 2023 by Vince Botticelli
Great prices if you don’t mind tripping over all the merchandise on the floor. Store is never organized and lines always long with only 1-2 registers open. Poor cashier couldn’t get anyone to give her change for her drawer and had to hand out a $2 roll of nickels as part of my change since she had no 1s. SMH
-
August 2023 by Teresa Pickens
Horrible! The place is messy, junked up. The dressing rooms and bathrooms are closed!! Ross stores everywhere else are nice! What’s up Terrell!!???
-
July 2023 by Nikki Cole
A lot of interesting finds here. I mostly shop for home stuff and always come back with something good. I found some cast iron skillets there for cheap. ?
-
July 2023 by E.J. Asuncion
Worse experience at any Ross we've visited in Texas! We walked in and at 10:02pm they dimmed the lights and announced they would be closing soon and to make our way to the check out! Almost a hour before closing!! Literally trying to look at dresses in the dark with lights so dim they were flickering. Dressing rooms were closed so we tried on dresses in the aisle. We will never shop at this Ross again. The store was messy and so disorganized. They kept rushing everyone out when they need to spend more time zoning the store! We were out the door by 10:30! Dimming the lights was very unprofessional and unacceptable in my opinion.
-
June 2023 by jj ro
Place is not clean, not organized even in the morning just opening the doors , a new store. Looks like a been here for a while already.
-
June 2023 by Belinda Sanchez
I used to love Ross it's just so filthy it never has any employees to check you out here in these long lines you ask a manager to check you out or get someone up there and they have an attitude problem
-
April 2023 by Lisa Reiss
I use to love this store until u went shopping there about 3 weejs ago. Spent over $300. They left a ink alaem thing on one of dresses i bough for my grand daughters 1st burthday. . They refuse to remove it . I shop there all the time. So im just out the money. .
-
April 2023 by Roy Frye
Good prices. Selection was limited on item I bought bit I found what I needed at a great price