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January 2024 by Judy G.
this place is TRASH I ARRIVED FOR A WEEK STAY WHILE I LOOK AT AREA. I have encountered roaches in my room , poor staff , rude managers . Disrespectful staff advised me if I didn't like the place I could simply leave without a refund . DO NOT WASTE YOUR MONEY STAYING HERE WORSE PLACE EVER
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November 2023 by Steve E.
I was driving from Lake Worth, FL to Plano, TX - a trip that usually takes 2-days of 600 miles each day. However, one humongous accident that took over one hour to pass by & one monstrous construction fubar that took 75 minutes to travel 1/4 mile necessitated an additional day on the road.So on the second night of my 'mission' I found myself nodding off in Terrell, TX. After my third attempt at finding suitable accommodations, I settled on the Red Roof Inn.The Receptionist was very helpful and accommodating, and my room was 'nice', albeit tired looking. However, upon turning down the quilt & top sheet, low-and-behold, I encountered the CSI evidence that a dark-haired guest gad previously entertained in this very room (Exhibit One is shown in the attached photograph).The case was solved and another nefarious criminal was removed from the fitted sheet!
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July 2022 by Ellen S.
I recommend this hotel for this price range. I found the Prominent Religious statues creepy. Friendly staff, updated rooms, surface clean. It's an old facility that they did well to make nice. Decent free breakfast. Bed clean and comfy. Quiet. Vinyl plank floors, no carpet, which was excellent for my pooch. No problems with the room. Lots of restaurants and shopping around in walking or delivery distance. Full disclosure, my number one choice is Hampton Inn and Hilton brands anywhere in the country but because we're traveling with a puppy, this place was top notch. If you're traveling with animals, this was a great choice.
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May 2021 by Samantha W.
We called early this morning, about 2-3am to make reservations for a room for the today while we are traveling across the country to get back home and when we got here the parking lot, almost completely empty but maybe 5-6 cars and have been waiting almost 3 hours while they "clean and prepare the room" we simply want to shower and sleep a few hours before getting back on the road. They said they would call us if a room became available sooner so here we are napping in the parking lot waiting for a room. Safe to say we should have found a different hotel. If I could id cancel, I am truly livid beyond words at this point.!
