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July 2024 by Deonna Chauvin
Staff treated us great knew answers to our questions, never had a bad experience with this Metro
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May 2024 by Haltemans Haven
I absolutely adore the staff.. they're friendly and go above and beyond they know who I am and that means a lot!
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May 2024 by DukeNuke Um3D
Fix ur intenas it's getting old losing calls
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March 2024 by Robbie
I love coming in this location! Jennifer & Carla are the best in this location. They always help me with anything I need.
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March 2024 by Donald Brown
Went in today to get a new tablet and I was helped by Jessica & Jennifer they were very patient and knowledgeable! I highly recommend this location! Beats the location in forney and Kaufman. Will definitely be coming back!
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March 2024 by Melanie Reyes
Jennifer is the best employee there! She gave me the best deal for me and my family! Very sweet and knowledgeable. I HIGHLY recommend this location! Best customer service ever.
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March 2024 by Halie
I purchased phones online simply because I always have a bad experience with metro stores. When I walked in there was a lady sitting down doing her makeup, neither her or the other lady working greeted us so we just waited around until I finally said something first. All I needed was to have the phones turned on and from the jump I was given the run around. She told me they can only offer the highest phone bill in store which I told her several times I did not want, she charged my phone for new SIM cards that I did not need, she did not even know how to set up the phone’s properly, she did not set up an 8 digit pin for me to be able to call customer service to change my phone plan and if she did set one up it was not given to me. I have been calling now for 3 days to try and get the pin she set and have not gotten anyone to answer the phone at this location. If you can avoid this location and go elsewhere that would be your best bet.
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February 2024 by Keli Halteman
I just dealt with Manwella the manager.of the store and she is Bomb! Professional kind and I had a very difficult situation and she solved it for me come and see her she is wonderful
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January 2024 by Erika Covington
I called metro customer service to see to about internet so man told me to go to metro so I went the next day I was telling the lady about what the man said to me about getting internet she had a very bad attitude which she told me something different from what the man said so I thought I was calling customer service but it was metro. The phone was just ringing she looked at the phone and didn't even answer the she had her baby at the store like she was at home I hope don't ever have to go back to that store they definitely need to get somebody with better service and but they don't care I wish I could give that store a zero
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December 2023 by Bradley George
As far as customer service goes, they don't like people standing in front, of them. When I came back , because I needed to have some more pieces of paper work, she informed me that I needed to come back the next day, when Maneula was there. It was 7:45pm, and they closed at 8pm, I guess they were ready to close and go home.
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December 2023 by Jerry Eddy
Can't get service right or not fair with disabled people need to be turned in to fcc and American disability act
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November 2023 by Joseph Garcia
I always pay my bill here and the staff is very nice and helpful.
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October 2023 by Theresa Pearce
Liked to me about international calling. Paid extra and still had no service.
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October 2023 by Guccio Pablo
Willing to help you with anything but your car
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July 2023 by Justin Potter
It would be great if they would answer the phone.
