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March 2024 by Kristen Gengry
Very nice employees.They cut great
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January 2024 by Mia Guerra
My experience there was nice with good atmosphere and miss Edwina had great customer service and was super nice, but unfortunately the skills in the cut was not. I was very happy at first because I got a lot of dead hair off and excited about my new cut, but once I looked in the mirror the next day at work in different lighting I was just shocked, disappointed and mortified. My heart just sunk at what I saw. I had a literal “drop off” and My cut was VERY choppy and not blended well at all. It was super short, especially when I explained I didn’t want it to my scalp short with the picture I showed her etc. I guess we just weren’t on the same page as customer and stylist and I just didn’t want to judge and just wanted to put good trust in her knowledge and skills. I just wish she would have told me flat out that my hair type and texture was just not a good fit for the picture and cut that I wanted and explaining to me why instead of just proceeding with cutting my hair. I would have appreciated that way more and valued as a customer than the cut i have now. Thankfully hair grows back, Lesson learned. My stylist was a VERY NICE lady like I said, but I was just disappointed that I walked around like that not knowing better and having people saying it wasn’t pretty:(
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December 2023 by Elie Rod Bell
Edwina was my hair Stylist. She has a welcoming cheery personality. She did a great job with my hair cut when I came for the first time. So I came back and asked for her. Again, I received great service and a great cut. I highly recommend this location and the Stylist that work here.
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December 2023 by Kelly Duncan
Caytlin always takes care of me. Wouldn't go anywhere else.
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November 2023 by Kay Stinnett
Great shop. Everyone is so nice. Love Caitlin! Always get the best cut!Service: Haircut
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November 2023 by Janice Gonzalez
I go in every 4 to 5 weeks for a cut/trim. I have very difficult/every which way hair. Caitlin does a fantastic job for me. The staff is always very friendly and helpful!!!!Service: Haircut
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October 2023 by Carol Hansard
Great place to get haircuts. I use Caitlin when I get my haircut and she is awesome.Service: Haircut
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September 2023 by Maritza Guerrero
Sharing this review on behalf of my mother who had an embarrasing and traumatic experience here today.She was intrested in getting a trim and once it became her turn was seated with the stylist. She observed that the stylist was attempting to use the same comb and scissors that was used on the previous customer. My mother said to her is she sanatizing these items before using them on her? The women then replied very rudely with "Excuse me?" My mom told her that she can see the previous persons hair on the comb and that she had a bad experience once so she just wants to be sure that the items will be cleaned properly. Then the women went on to try and use the same pair of scissors from the previous person and once again my mom asked her about it and she replied in the same "Excuse me?". She then sanitized her items but was clearly upset that she had been called out for this behavior.Once this was all over with she then began to comb my mothers hair and started picking at her scalp as to "inspect" it. At this moment in time my mom new that the women was going to claim she had lice. Sure enough she exclaimed "This is the second time this happened to me today!" She announced to the entire store that she thought my mom had lice. My mom instatly defended herself knowing that was not the case and that this women was just upset for what occured previously and was looking for a way out from cutting her hair. What are the odds that this lady would have supposely had 2 people in one day with "Lice". My mom knows her head is clean and free of any lice or eggs and if this was the case she would have never went to get her hair cut at an establishment!!!My mom decided after that she would not be proceeding with a haircut and asked for the womens name. She argued she is not allowed to give her name out, but eventually a co worker of her informed my mother that her name is Nicole, and she is the only full time stylist there. She would not give her last name or her cosmetology license number. After much back and forth she asked my mom to leave as if my mom wanted to stay in this place any longer with this woman and her imaginary lice!!My mother was left emabarresed, humiliated, and traumatized from the experience here. She called the number for corporate and was told the franchise owner would be reaching out. This person has yet to reach out.Great Clips needs to reach out and make this right with her considering what all she went through today for a simple haircut. Asking a stylist to do her job properly and sanitize equipment should not be the job of the customer.If you care about a clean and sanitzed enviroment we do not recommend this location.
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September 2023 by Chris Graham
Really quick and painless. I arrived about 45 mins before they closed, checked in online, and walked straight to the chair.Haircut was $17
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August 2023 by John Burke
Jusy walked in to hear they dont have time to cut my hair. They will be closed by the time they get to me. She really just told me she dosn't want to work anymore today and I'm not imporatant enough to even try. Its 4.15. She is predictiting they cant get to me by 5 and turned me away ss soon as I walked in. I will never be a problem for you guys again.
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July 2023 by Brenda L Blanton
Thank You Kaitlyn @ Great Clips in Terrell TX for doing such an amazing job cutting my 6yr old grandson’s haircut earlier this Month. As you can see how long his hair was in the first picture, he had not had a haircut since he was about 2 yrs old, and this was a big deal for him. He loves his new haircut so much that we can’t keep him out of the mirror ?. Kaitlyn also made Him feel calm and comfortable, his 4yr old sister and I decided to make a family affair of it, and got our haircut the same day as well ❤️??✨.
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July 2023 by Mary Frank
All the stylists who have cut my hair have done a good job, and Cynthia cut it exactly the way I wanted it! ?Service: Haircut
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July 2023 by Edith Wheeler
Fast and excellent haircut. Heather does excellent work.Service: Haircut
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May 2023 by Dottie Summers
Caitlin Summers is the absolute best...hands down!! Always very professional, and consistent. A natural artist, which in my opinion, is required to do this job!
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May 2023 by phillip parker
The people were great but can't go back because they only have one ramp at the other end of the strip and I have to go behind all the parked cars and in the busy road nearly got run over today just to unsafe to go here really do like it here but to risky for me cannot recommend wheelchair people to go hereService: Haircut
