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July 2024 by Emily Contreras
went in there today the girl in the register Itzela was extremely rude with a attitude when I simply asked her a simple question and she responded back with a rude attitude.
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July 2024 by CHALK772
This place is trash. Medicine is never in stock. When you call to talk to someone the recording gives you the run and around or tries to make you leave a voicemail. Corporate America doesn't care about customers anymore. Only your $$$. CVS you need to do better or step aside and let someone else take care of our needs.
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July 2024 by Lydia Dunlap
Send me discount for my card and then I have to jump through hoops at the register to use it and it still doesn't work!
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May 2024 by Dusty Morris
Called ahead this morning to make sure the Rx was ready, because I live a long ways away. When I got there this evening, they hadn’t even started working on the Rx that was “ready” when I called that morning. I’m crossing my fingers that I can find time off of work tomorrow, so that I don’t have to go without my heart medication.
They didn’t even seem to care.
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May 2024 by Lynn Dye
I take my friend to go get her medicine
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February 2024 by Ana Edwards
Customer service is very rude at the front. Doesn't greet customers or even help. No good energy at all.
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February 2024 by Amanda Newell
I have never had a problem
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February 2024 by Lisa Coburn
I usually try to not leave bad reviews but this is the second time I had a very rude person wait on me in the prescription drive thru. She actually rolled her eyes at me! Wow!!!
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January 2024 by Joe Daniel
Bad experience every time l come they are rude and unprofessional
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December 2023 by Tametria Gordon
The worst pharmacy I've ever been to. The prescriptions are NEVER ready and they slways use the excuse of bein "short staffed". I would highly recommend Walmart pharmacy over them any day if you live in Terrell.
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December 2023 by Linda Walden
Amazing! Only took 4 minutes to get a photo from my phone!!So helpful! Thanks guys!
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November 2023 by Robin Simmons
I was very disappointed in the service that I was given tonight at the CVS in Terrell, TX. I had scheduled a Covid vaccine for me and my husband. My appt was for 7:30pm and his at 8:00pm. When I came up to the vaccine check in, I had to wait for at least 5 minutes to be acknowledged. A clerk behind the counter, on another aisle said "I'll be with you in a minute" with an unwelcome attitude. The minute turned to 7-then instead of coming to greet me face to face, she started talking to me from behind the aisle. She said that my appt was in the system, but not my husband's. After checking her system again, she finally found his name and appt- but for tomorrow's date at 10am. I explained to her that his should be for 8pm, she then continued to argue as to how the appt got changed. She then said that they could give him his vaccine but would have to wait for 45 minutes. There was one person behind me and one at the Rx checkout - so why would we have to wait 45 minutes! I just told her to forget it.
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October 2023 by Efrain R.
Why have a UPS Access Point if you won't receive packages? This is not the first time I get burned by CVS UPS Access Points. I wish that the stupid would clearly say that it's inside a CVS so we could avoid them.
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October 2023 by luz villasenor
I loved it
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September 2023 by Sky Wills
Pharmacy has been back ordered for medicine for 10 days. (So far) CVS’s customer care line doesn’t work.
