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April 2024 by Ivan D.
workers have absolutely no idea what theyre doing. i sent my wife to pick up a part for me, and the worker was so confused i had to call and help them find it, but they worker had no clue what he was doing, and even told me "why didnt you come do it yourself" so im very upset.
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February 2024 by Amanda Bellinger
I want to give a HUGE shout-out to Al at the Terrell AutoZone. He was incredibly polite and went beyond to help me get the battery that I needed for my car today. Very quick and efficient, amazingly helpful. Thank you Al !
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January 2024 by Erica Hall
I needed my license plate lights replaced for my truck and Lynn Smith did a fantastic job! She went outside in the cold weather and replaced the bulbs quickly and efficiently. She was very happy to help and pleasant to speak with! 10 out of 10 highly recommend her service was amazing!! Thank you, Lynn!
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January 2024 by jerrold bassett
Need more people with the passcode to get the military discount.
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January 2024 by Shonda H
They helped me out in my time of need. The guys there were very friendly. I really appreciate Jason for going the extra mile. The cashier also was very funny and knowledgeable. Thanks.
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January 2024 by Amy Pettigrew
The associate was very friendly and helpful in answering my questions about battery terminals for my Durango, what to do with all the wires, what terminals give the best results, and even helped ease my fears of reconnecting the battery on my own.
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January 2024 by Fred Garrison
I just want to say that Dallas and her co worker was very helpful when I asked for assistance helping my neighbor and Church Brother get his side mirror fixed on drivers side of his car as Dallas ordered it and her coworker that was with her was nice enough to install it for him. I want to thank both of them for their professionalism in what they do.
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November 2023 by Robby Rucker
All the employees seem to be really knowledgeable.
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September 2023 by Kathleen Tellez
I went to this AutoZone in Terrell to get a new battery and James Crow the manager had the best customer service I have experienced in an AutoZone. He went above and beyond to help me decide on the battery and warranty plan without being pushy or condescending and changed it out for me as well. Hard to find people with good values and work ethic anymore. I will be using this AutoZone again in the future.
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August 2023 by Spencer Firestone
Very good customer service, unfortunately they couldn’t recycle my antifreeze
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August 2023 by Connie Schlebach
These guys are so good at suggesting the best parts for your budget. Choices are always cool. They are respectful and are as quick as possible even in the midst of a line. Not the cheapest as maybe the unspoken competitor but you got options.
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July 2023 by Ben W.
There were at least 4 or 5 customers actually repairing their cars in the parking lot of this Autozone so car parts were everywhere and it looked like a war zone. Why on Earth does Autozone allow people to do this shit in their parking lots? Don't these people have homes? Where do they park their cars at night? Another customer actually had an extension cord running along the front sidewalk to a charger hooked up to their car battery which I almost tripped over. Inside there were about 3 or 4 employees who seemed as if they had no idea WTF they were doing as I waited in line for at least 15 minutes just to buy a gallon of windshield washer fluid. I eventually gave up and walked out. I will never go back. Terrell is cursed.
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May 2023 by JoAnn Ford
I like when you go to the parts store and receive great help.
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May 2023 by Samantha B
Wonderful shop, the gentleman who assisted me was very knowledgeable and extremely helpful!
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May 2023 by Deryl Phillips
Items show in stock online. Store associates cannot find them on several occasions.