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March 2018 by Sean Hydrick
Closed my wife's account without telling her. Then proceeded to still except deposit from them Company she works for. When we ask where the money is. They respond with we don't know I've when we have proof there was a deposit made. I will never send anyone here. If you have a account with this bank watch your money.
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December 2016 by Ann S.
Login is a dismal process - if you choose to use the 4 questions to determine if you are you ... and one of the questions is unanswerable, with no option if none of the choices are correct, you will likely have to go through the whole password setup again. This requires that you know exactly what the balance was on your last statement, information I don't carry around with me. I've had to take time off work to go to the bank and get the statement with that information so I could re-set the password. I like Union in some ways, but login is a major hassle and I will likely be changing to another bank or credit union.
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March 2012 by Fonda W.
I've been using USB for over 10yrs & they staff is superb. This, really nice, facility recently opened in Temple & they are very patient & helpful. I never have any problems & the staff are always friendly & eager to help. Love the candy bowl!!