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April 2024 by JOSEPH'S THOUGHTS
This is conversation I had with Deanna Castillo
Operations Manager
Self Storage Science
Who seems to be very interested in helping me over the phone. After conversation she sent me an email I responded back to it . Funny thing after that I can’t reach her by phone or email. Annie I Property Manager at My Garage Self Storage at
114 N 27th St, Temple, TX 76504 is very rude and disrespectful they change management every other week. How long do I have to come up with $705.84. I really in an unfortunate situation and at any point you or anyone else can be in my situation. You have the power to help a person in need not only that a disabled veteran… Nobody is exempt from karma and you as well along with everyone else will eventually need someone to help you when you’re in need of help…. Never be so quick to keep someone when they are down at anytime you can be me just something to think about…. I call and sent several emails to see how long I have to settle $705.84 and your counter parts won’t respond this is definitely abuse of power and somewhat unfair and discrimination at its finest. My stuff was move from one location to another without my authorization that is illegal and you don’t have no contract with my permission and signature agreement that my property is to be moved…. I trying to handle this situation at the lowest level possible. I always seek legal counsel if I have to go that route and I’m hoping I don’t have to…. Everyone should come together and do a class action lawsuit against this company…….
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March 2024 by Mike Garza
Nice and convenient, they put a lock on it and sent me the combination. Thanks
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March 2024 by Adam Heredia
Great place to store stuff.
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August 2023 by Debrah-Sue “D-S-FORD” Ford
I do nicely with this agency and I am totally grateful for it in a needed season and time!!!
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August 2023 by Elizabeth Lytle
After several thefts and the blatant disrespect and disregard for others shown to me by the "manager" Jamie Chase, I can only make 1 recommendation to anyone thinking of using this facility. Dont. Its not worth the headache nor the loss of your belongings.
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June 2023 by Velvet Dodson
You have overcharged me bc I have had no l late fees but my bill says I owe $106 ,I only owe $86. Then I tried to call your office and all. I got was an injury service and nobody has your child in my car yet so I will be there. Monday at the temple office on 27th street. He's driving us out he's not right and i'm not happy
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June 2023 by Daniel Milner
All is great. Thanks. Nice to hear from you. I'm in Seguine right now. But I'm absolutely happy with the experience.
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June 2023 by Patricia Shimek
Have had no problems at all with my storage unit there.
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March 2023 by Chas LaFour
The older gentleman who owns the place is really nice and accommodating. The biggest problem I have with this place is all the homeless people that have access to the facility. I was on the first row and knew of at least two storage buildings that homeless people are living out of, and on top of that, there were at least three others that would walk around inside the storage area made me feel very uncomfortable.that’s the main reason I left this place.
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February 2023 by Matilda Flores
VERY CONVIENT & MR.ED HAS WORKED WITH US IN A TIMELY MANNER CONCERNING OUR BELONGING'S, THANK YOU MR.JHAWK.
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December 2022 by Debrah Sue Ford
I do nicely with this agency and I am totally grateful for it in a needed season and time!!!
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February 2022 by larry cowan
I was satisfied until I got the bill showing a 50% INCREASE with no warning.
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January 2022 by Cameron Battles
Great staff and management, really enjoy working with them for all my storage needs!
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December 2021 by Terri Wood
Ed is very thorough and walked us through the entire process! Great place to store your items!
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July 2021 by KYMBERLEE BROWN
Absolutely horrible! Management is never onsite and when they are they don’t return calls. They feel as if they can talk to you any kind of way and your supposed to take it. Everything that I’ve been keeping there will have to be thrown away just like the money I’ve wasted. My stuff was rat infested and water damaged. Please don’t use them, it would be the worst mistake of your life!!!
