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January 2024
my company recently switched to this provider and there are 0 providers in my city. The phone maze is no joke, every time I mention the lack of providers they transfer me to someone else. it's been an hour and I still have no answers. I wish we would have Kept BCBS then maybe I could still get medical care.
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June 2023
Horrible company slow response time negligent and rude
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January 2023
Service center for both members and providers is terrible. Calls go unanswered, or disconnect which is the case 90% of the time. The portal is awful. Worst insurance company I have ever experienced.
